Recent and Notable Awards

	April 2007 - Onyx Awarded CRM Magazine's Service Excellence Award Both Onyx and KNOVA were honored with CRM magazine's Service Excellence Award. CRM magazine reporters noted that Onyx and KNOVA, joined as sister products within Consona CRM, could be a powerful combination that would give larger competitors like Oracle and SAP a "run for their money." The article also called Consona CRM a "rising star," acknowledging the company's bold acquisitions within the CRM space.
	March 2007 - ISM Top 15 Enterprise CRM Vendor Award Onyx Version 6.0 received an ISM Top 15 CRM Enterprise ranking after intensive testing by the ISM software experts. Each package was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, nine real-time criteria, and 17 user-support features.
	January 2007 - Onyx and KNOVA 2006 Product of the Year Award from Customer Interaction Solutions magazine Both Onyx and KNOVA received the 2006 Product of the Year Award from Customer Interaction Solutions magazine. "The Product of the Year awards represent the best that this industry has to offer," said Tracey Schelmetic, editorial director for Customer Interaction Solutions. "The companies earning this distinction have demonstrated a commitment to quality and the further development of the call center and CRM industry through their contributions."
	June 2006 - Onyx Wins Customer Interaction Solutions(R) Magazine's "CRM Excellence" Award For 2006 - Onyx was recognized for helping clients deliver superior customer service. This CRM Excellence award was based on a case study from International SOS, the world's leading provider of emergency assistance services to international travelers, which uses Onyx to manage and enhance the delivery of customer-focused worldwide operations. Onyx demonstrated to the editors of Customer Interaction Solutions® that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers.
	March 2006 - Onyx Wins ISM Top 15 Enterprise CRM Vendor Award - Onyx was recognized as an industry leader for 10th consecutive year. Onyx Customer Management solution was chosen after intensive testing by the ISM Software Lab at its Bethesda, MD-based headquarters. Each software package was rated according to 217 selection criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real-time criteria and 17 user-support features.
	June 2005 - CRM Excellence Award from Customer Inter@ction Solutions magazine - Onyx was awarded the CRM Excellence Awards for the 4th year in a row on the basis of technological excellence and vision, as well as demonstrated benefit to the customer base. Companies were chosen that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients and their clients’ customers.
	June 2005 - CRMGuru.com Honors Onyx for CRM Excellence - Onyx was one of seven CRM solution providers tapped for the prestigious CRMGuru Summit Awards, based on a year-long study of CRM solution providers. The awards recognize the most customer-centric CRM solution providers, based on input from customers, users and partners. The winners in seven categories were determined by the highest score in their CustomerThink Relationship Quality Index (CRQI), a composite score that includes solution ratings and relationship health indicators.
	March 2005 - ISM Top 15 CRM - For the 9th consecutive year, Onyx Enterprise CRM has made the list of ISM's Top 15 CRM software packages for 2005. Each package was rated according to 211 selection criteria, including 109 business functions, 49 technical features, and 33 user-friendliness/support features. The Onyx Enterprise CRM suite was chosen from dozens of CRM software packages, which were tested by the ISM Software Lab.
	November 2004 - Info-Tech Select™ Award - Onyx Software was one of seven vendors to receive and excellence award from Info-Tech Research Group. Info-Tech’s Select™ Awards recognize companies who offer outstanding products for mid-sized enterprises.
	September 2004 - CRM Excellence Award from CRM Magazine - For the second consecutive year, Onyx Software's customers were recognized for leadership by CRM Magazine in its annual CRM Leaders Awards. Onyx customers Reed Business Information and Netegrity were acknowledged for their individual deployments of Onyx. CRM Magazine's 2004 CRM Leader Awards recognize superior performance in three areas: ROI excellence in customer companies, individual achievement, and vendor leadership.
	October 2004 - Gartner CRM Excellence Awards - Onyx customer, Starbucks Coffee Company was named a finalist in the 5th annual Gartner CRM Excellence Awards. The selection is designed around The Eight Building Blocks of CRM Excellence. A review team of Gartner analysts rated each company based on how clearly the they demonstrate excellence in their CRM initiative. The criteria used in evaluating CRM Excellence Award candidates includes components outlined in the research note titled The Eight Building Blocks of CRM.
	Deloitte & Touche - Washington Technology Fast 50 - 1999, 2000, 2001, 2002 and 2003 - Deloitte & Touche's prestigious Technology Fast 50 Program for Washington State ranks the 50 fastest growing technology companies in the area by Deloitte & Touche LLP, one of the nation’s leading professional services firms. Rankings are based on the percentage of growth in fiscal year revenues over five years, from 1998–2002.
	DMReview Magazine - DMReview 100 - 2001 and 2002 - This prestigious award recognizes the top 100 business intelligence vendors as selected by the readers of DM Review. In a product usage and vendor rating survey conducted via the Web by The Gantry Group, DM Review readers were asked to rate the vendors of business intelligence (e-business, customer relationship management and data warehousing) products used in their organizations.
	Deloitte & Touche - Technology Fast 500 - 1999, 2000, 2001 and 2002 - Making the Fast 500 list is a quantum achievement. Those chosen must outperform other companies represented by Deloitte & Touche's 22 regional U.S. and Canadian Fast 50 programs, nominations submitted directly to the Technology Fast 500, and public company database research.
	2003 Willy Award from Sellmorenow.com Best Medium Enterprise CRM Solution for 2003 - The Willy Awards are sponsored by The Denali Group, Inc., and Sellmorenow.com. Vendors were evaluated in 9 categories with a winner in each. Onyx Software was honored with The Best Medium Enterprise CRM Solution for 2003. http://www.sellmorenow.com/willy2003.htm
	Software Magazine - Software 500 - 2000, 2001 and 2002 - Software Magazine's annual compendium of software and services suppliers catalogs the ranking, financial performance and growth, and primary business sector for each company as well as trend information for the Software 500 as a whole. The Software 500 is a comprehensive look at the enterprise software landscape, encompassing both public and private companies that develop business software and services.
	Washington CEO Magazine - Best Places to Work - 1997, 1998, 1999, 2000 and 2001 - The "Best Company to Work For" rankings represent an aggregate of anonymous employee surveys representing all facets of employee life. Onyx consistently ranks among the top mid-size companies - those having between 100 and 999 employees.
	Customer Contact World Asia Industry Awards - Best CRM Solutions Provider of Year - 2001 - The inaugural Customer Contact World Asia Industry Awards took place at the Customer Contact World Asia 2001 convention. It is Asia's only dedicated Customer Relationship Management (CRM) exhibition and conference platform. This Award ceremony recognizes the efforts put in by both vendors and end-users in improving the level of customer service in the Asia Pacific region.
	Microsoft Industry Solution Awards - Best CRM Portal Solution - 2000 - Best Customer Service Solution - 2000 - The Microsoft ISA competition, based on rigorous business and technical criteria, is the premier forum for software vendors to showcase excellence on the Microsoft platform. Real-life customer solutions are judged by industry experts and analysts, and require detailed analysis of customer solutions across a range of critical business metrics, including customer satisfaction and ROI, scalability, ease of deployment, integration with other applications and technical architecture.
	Intelligent Enterprise Magazine - RealWare Awards Finalist - 2000 - The RealWare Awards recognize real-world solutions that produce measurable business advantages and innovative use of information technology in the enterprise, awarding both the vendor and its customer implementing the winning solution. Onyx was named a finalist.
	Customer Support Management Magazine - Users Choice Award - 2000 - The Users Choice Awards is the only awards program in which customer relationship management (CRM) products are judged by the end user. There were more than 168 product entries in a total of 34 categories including: Call Center Communications/CTI, Hosted Customer Management Application Services (ASP), Customer Interaction Management Solutions - Mid-Market, and Customer Satisfaction Measurement Solutions.
	ASP Industry Consortium - Inaugural ASPire Award Finalist - 2000 - The ASPire Awards highlighted industry best practices in four areas of the ASP solution: Delivery; Integration; Management and Operations; and Enablement. Members of the Consortium's Best Practices Committee, working in separate teams for each category, selected five finalists in each category.
	eCustomerWorld Institute - CRMPower Golden Award - Technology Innovation & Solution Excellence - 2000 - The CRMPower Golden Awards are designed to showcase, celebrate and reflect the growth of the CRM industry by giving recognition to achievement, innovation and excellence. The awards will pay tribute to end users and suppliers, products and services, as well as leaders and pioneers that contribute to the on-going advancement of the Canadian CRM industry.
	Customer Interaction Solutions Magazine - Product of the Year - 1999, 2000 - Technological evolution and application refinements are reflected in winning companies' offerings; their labors provide us with an exciting array of products and services that just a few years ago were only available to enterprises with deep pockets.
	Arthur Andersen - Best Practices Award - 1999 - The Best Practices Awards is an annual program that honors excellence in business practices and offers a variety of educational forums and tools to enable participants to improve their business performance. Arthur Andersen is a global professional services firm that helps its clients improve their business performance.
	Call Center Solutions Magazine - Editor's Choice Award - 1999 - As more and more business is being conducted online, companies are scrambling to make their Web sites more accessible for self-service by users. Going hand-in-hand with more self-service by users is an influx of e-mail. Call Center Solutions Magazine named two Onyx products - Onyx Insight 3.0 and Onyx Email Agent - as its Editor's Choice award winners.