Transportation technology leader selects Onyx to enhance its service quality; solution chosen for its rapid deployment, flexibility and robust CRM functionality

BELLEVUE, Wash. - Onyx® Software Corporation (NASDAQ: ONXS) announced that Logistics.com, Inc., a leader in transportation procurement and management technology, completed enterprise-wide implementation of the Onyx solution in a six-week time frame to provide its employees with comprehensive Customer Relationship Management (CRM) capabilities. Use of the Onyx system gives Logistics.com one-click access to critical customer information across the enterprise, enabling the company to align around the customer for enhanced service quality.

Logistics.com plans to run all aspects of its business through Onyx, using the Onyx Enterprise 2001 suite of thin-client portals to assist in their efforts to streamline customer, prospect and partner communication across the organization, grow revenue, increase productivity and enhance customer satisfaction. Initially, the primary users are customer service, sales and marketing, but the entire enterprise has been trained on and has access to the system. The company is continuing to integrate back-office systems with Onyx on an ongoing basis, with plans to include its accounting application and a third-party bug-tracking application used by technical support and product development.

"Our customers are Fortune 500 companies that demand a high level of performance, service and responsiveness," said Ray Loehner, senior vice president of operations, Logistics.com. "We required a CRM system that could be quickly integrated into our work processes. More importantly, it had to be reliable. After talking to many Onyx customers, we were convinced that Onyx could deliver - and they did. Going with best-of-breed is our policy, and Onyx gives us the best combination of functionality, flexibility and reliability to meet our needs today and in the future."

Logistics.com provides shippers and transport providers with technology designed to help them buy, sell, manage and optimize transportation services. The company needed a CRM solution that could be deployed quickly on an enterprise-wide scale. At the same time, they needed a platform that would allow them to develop business processes in parallel with the implementation and make rapid adjustments and modifications as their needs evolve. Logistics.com went through an extensive process to evaluate available CRM solutions and selected Onyx based on criteria including system flexibility, enterprise-wide functionality, speed of deployment, ease of integration with back-office systems and the ability to deliver a proven Web-based technology with high reliability.

Onyx Enterprise 2001
Onyx Enterprise 2001 is an award-winning, thin-client Customer Relationship Management software suite that enables large organizations to optimize revenue, increase shareholder value and establish a competitive advantage through superior management of prospect, customer and partner relationships. The suite is comprised of three Web-based, thin-client browser applications that access OEAS for business services: the Onyx Employee Portal, the Onyx Customer Portal, and the Onyx Partner Portal. The browser applications, or portal interfaces, are named for the constituencies that use them to manage customer relationships effectively and consistently throughout the customer lifecycle. Built entirely with XML and other Internet-standard technologies, Onyx Enterprise 2001 combines robust CRM functionality with complementary third-party applications and relevant Internet content in a single, personalized interface.

About Logistics.com
Based in Burlington, Mass., Logistics.com empowers shippers and transport providers to efficiently buy, sell, manage and optimize transportation services over land, air and ocean. The company's three offerings include OptiManage, a comprehensive transportation management solution for shippers; OptiYield, a management, analysis and procurement tool for transport providers; and OptiBid, a strategic procurement tool for shippers. The company has received funding, strategic guidance and operational support from Internet Capital Group (NASDAQ: ICGE). The company has been named to the Forbes Best of the Web: B2B, the Computerworld Top 100 Emerging Companies, the Inter@ctive Week 500, the Supply Chain e-Business 100 and for the second consecutive year, the InternetWeek 100. For further information, visit the company website at www.logistics.com.

About Onyx Software
Onyx Software Corp. (NASDAQ: ONXS), is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and Sierra Health Services. Get more information at 888-ASK-ONYX or info@onyx.com.

This press release contains forward-looking statements, which provide our current expectations or forecasts of future events. Forward-looking statements include statements about our plans, objectives, expectations and intentions and other statements that are not historical facts. When used in this press release, the words "believes," "anticipates" and "intends" and similar expressions are intended to identify forward-looking statements, but the absence of these words does not necessarily mean a statement is not forward-looking. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the factors described under "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" in our quarterly report on Form 10-Q for the quarter ended March 31, 2001 and in the reports we file from time to time with the Securities and Exchange Commission. Readers should not rely on the forward-looking statements, which speak only as of the date of this release. We undertake no obligation to publicly revise any forward-looking statement to reflect current circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

Contact:

Joan Speich Waggener Edstrom Telephone: 503.443.7265 Fax: 503.443.7001

Kerry Weiss-Pena Logistics.com Telephone: 781.229.1565, x 199

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MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311