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PRESS RELEASES

Aug 10, 2001

Onyx Software Announces Financial Results
Second Quarter Revenue Grew Sequentially Restatement Reduces 2000 Revenues By $2.2 Million

BELLEVUE, Wash. - Onyx® Software Corporation (NASDAQ: ONXS) today announced financial results for the three- and six-month periods ended June 30, 2001, and restated prior results with the effect of reducing 2000 annual revenues and earnings by $2.2 million, a revenue impact that was less than two percent. The restatement also reduced services revenues and bad debt expense in the first quarter of 2001 by $74,000 and $384,000 respectively, and consequently improved reported earnings by $310,000.

Financial Results

Revenue for the second quarter of 2001 was $28.9 million, up 5 percent from $27.6 million in the second quarter of 2000, a modest sequential quarter increase over the first quarter 2001 level. Reported operating results for the second quarter of 2001 were a loss of $13.7 million or a loss of $0.35 per share, compared with a loss of $738,000 or a loss of $0.02 per share in the second quarter of 2000.

Pro forma net loss for the second quarter of 2001, excluding the amortization of intangibles, stock-based compensation expense, restructuring-related costs and impairment of certain assets, was $7.7 million or a loss of $0.20 per share, compared to income of $560,000 or earnings of $0.01 per share in the second quarter of 2000.

Second quarter reported and pro forma results include bad debt expense of $1.6 million.

Revenue for the six month period ended June 30, 2001 was $57.2 million, up 13 percent from $50.8 million in the six month period ended June 30, 2000. Reported operating results for the six months ended June 30, 2001 were a loss of $29.4 million or a loss of $0.76 per share, compared with a loss of $1.2 million or a loss of $0.04 per share in the six months ended June 30, 2000.

Pro forma net loss for the six month period ended June 30, 2001, excluding the amortization of intangibles, stock-based compensation expense, restructuring-related costs and write-down of certain assets, was $19.9 million or a loss of $0.52 per share, compared with income of $1.3 million or earnings of $0.03 per share in the six month period ended June 30, 2000.

On July 24, 2001, Onyx postponed the earnings release previously scheduled for that date to conduct an investigation spurred by the Company's discovery late in the earnings release cycle of an unauthorized side agreement. That investigation included a review of transactions from 1999, 2000 and the first six months of 2001. The investigation efforts were directed by Onyx Software's audit committee of the Board of Directors, and carried out by the company's outside law firm and its auditors with the full cooperation of the company. The restatement includes two definitive unauthorized side agreements and two possible unauthorized side agreements aggregating $797,000. In addition, upon completion of the investigation procedures and a thorough review of all the facts now available with the benefit of hindsight, the company believed it was appropriate to reverse three other transactions aggregating $1,417,000 - all of which have not been paid. These were all transactions in the fourth quarter of 2000 and resulted in a $2.2 million adjustment to revenues. The investigation found that both finance and executive management acted in good faith.

Revenue for the fourth quarter of 2000 previously reported as $37.9 million has been restated to $35.7 million. Reported operating results for the fourth quarter of 2000 previously reported as a net loss of $581,000, or a loss of $0.02 per share, has been restated to a net loss of $2.8 million or a loss of $0.08 per share.

Revenue for 2000 previously reported as $121.5 million has been restated to $119.3 million. Reported operating results for 2000 previously reported as a net loss of $2.5 million, or a loss of $0.07 per share, has been restated to a net loss of $4.7 million, or a loss of $0.13 per share.

Revenue for the first quarter of 2001 previously reported as $28.4 million has been restated to $28.3 million. Reported operating results for the first quarter of 2001 previously reported as a net loss of $16.0 million, or a loss of $0.42 per share, has been restated to a net loss of $15.7 million, or a loss of $0.42 per share.

Business Summary

"Despite the very difficult economic environment, we achieved sequential quarter revenue growth," said Onyx Software chief executive officer, Brent Frei. "We continued to take aggressive action to reduce costs and better position the company for profitable growth. We benefited from our traditional strength in the mid-market, and also booked two end-user sales over one million dollars in the second quarter. We believe strong add-on purchases from existing customers demonstrate continued customer satisfaction," Frei added.

Onyx added 38 new customers during the second quarter, compared to 33 in the prior quarter, for a total over 800 worldwide. A diverse group of companies and industry sectors contributed to Onyx second quarter revenue, and no customer represented more than 6 percent of the total revenue.

New customers included mid-market and large enterprise customers, such as Ryland Homes (NYSE:RYL), RHB Bank, Toyota Financial Services, Westcoast Energy (Toronto:W.TO), Calor Gas, Foster-Wheeler (NYSE:FWC), and cruise-operator Costa Crociere SPA.

Existing customers making significant add-on purchases included Airborne Express, Ingenix Health Intelligence - a segment of UnitedHealth Group, Phillips Oral Healthcare, Advent Software, Agile Software, Interwoven, Timberline Software and Singapore Cable Vision.

International operations contributed 27 percent of total revenue.

Onyx Japan, the company's majority-owned joint venture initiated late last year, demonstrated encouraging partnering progress and revenue growth in the second quarter. Onyx Japan shipped the Japanese version of the web-based Onyx Customer Portal and Onyx KnowledgeBase during the Quarter.

"We continue to see robust opportunities for initial and add-on business, but timing of revenue remains difficult to predict as prospects and customers delay IT investment decisions in the face of economic uncertainty," said Brian Henry, executive VP and chief financial officer.

Onyx Software's strategy for long-term profitable growth is to attract the best people, develop strong and meaningful partnerships, and integrate advanced technology into its products. The company demonstrated second quarter progress on each of these fronts, while emphasizing efforts to hasten its return to profitability.

Onyx continues to attract high caliber professionals, evidenced by second quarter appointments including Brian Henry as executive VP and chief financial officer, Nobuo Hashimoto as president of Onyx Japan, Dennis Allan as VP of European Operations and Alvin Kok Kah Sing as VP and managing director of Asia Pacific.

"The addition of strong business leaders with regional profit and loss responsibility helps drive the tremendous international opportunity for Onyx Software," said Les Rechan, president and chief operating officer.

Onyx announced a strategic alliance with Avanade, Inc., a joint venture between Microsoft and Accenture, to deliver Onyx's customer relationship management (CRM) solutions on the Microsoft .NET server. The alliance offers businesses a complete solution for large-scale integrations of CRM applications. Through this strategic alliance, Avanade and Onyx will offer end-to-end CRM solutions to address customer demand for scalability and reliability.

Onyx also announced partnerships with FileNet, MarketFirst, Brainshark, Firepond, Brightware, and AvantGo.

Technology leadership continued to be a significant competitive differentiator for Onyx in the second quarter. Onyx shipped the third-generation of its award-winning thin-client CRM portal that has now been purchased by more than 300 clients worldwide. Onyx believes that it continues to enjoy competitive advantage in hosted solutions.

Onyx continues to build on its strong Microsoft relationship, becoming the only CRM software company to-date to achieve Microsoft Advanced Server Certification. Onyx received Microsoft certification for Onyx Enterprise Application Server (OEAS), the company's new XML-based customer management platform. OEAS is designed to give large, complex enterprises a single, flexible platform for effectively managing mission-critical customer and partner relationships in a highly personalized and targeted way.

Onyx bettered its own CRM application scalability record. Demonstrating its new three-tier internet architecture, Onyx posted sub-second average user response times for more than 40,000 concurrent users on a single eight processor database server.

Earnings Conference Call

The Onyx Software earnings conference call is scheduled to start promptly at 4:30 pm Eastern (1:30 pm Pacific.) We suggest that you access the call 10-15 minutes prior to the start time by signing on at http://investor.onyx.com. The call will be archived and available for replay at this same URL. Alternatively, you can participate by phone.

When: Friday, August 10, 2001
Time: 4:30 pm (Eastern) / 1:30 pm (Pacific)
Dial-In: 1-800-289-0468
International Dial-In: 1-913-981-5517
Replay: 1-719-457-0820 (available through midnight, August 17)
Passcode: 427078

About Onyx Software
Onyx Software Corp. (NASDAQ: ONXS), is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and Sierra Health Services. Get more information at 888-ASK-ONYX or info@onyx.com.

This press release contains forward-looking statements, which provide our current expectations or forecasts of future events. Forward-looking statements include statements about our plans, objectives, expectations and intentions and other statements that are not historical facts. When used in this press release, the words "believes," "anticipates" and "intends" and similar expressions are intended to identify forward-looking statements, but the absence of these words does not necessarily mean a statement is not forward-looking. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the factors described under "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" in our quarterly report on Form 10-Q for the quarter ended March 31, 2001 and in the reports we file from time to time with the Securities and Exchange Commission. Readers should not rely on the forward-looking statements, which speak only as of the date of this release. We undertake no obligation to publicly revise any forward-looking statement to reflect current circumstances after the date of this release or to reflect the occurrence of unanticipated events.

###

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

                       Onyx Software Corporation
            Condensed Consolidated Statements of Operations
                 (In Thousands, Except Per Share Data)

                              Three Months Ended    Six Months Ended
                                     June 30,            June 30,
                                  2001      2000      2001      2000
                          (Unaudited)(Unaudited)(Unaudited)(Unaudited)
                          ---------- ---------- ---------- ----------

Revenues
 License                       $11,779   $16,615   $24,767   $30,956
 Service                        17,118    11,020    32,445    19,863
                             --------- --------- --------- ---------
Total revenues                  28,897    27,635    57,212    50,819

Costs of revenues
 Cost of license                   588       831     1,488     1,491
 Acquisition-related
  amortization -
   technology                      204       205       408       410
 Cost of service                 9,704     5,634    19,378    10,148
                             --------- --------- --------- ---------
Total cost of revenues          10,496     6,670    21,274    12,049
                             --------- --------- --------- ---------

Gross margin                    18,401    20,965    35,938    38,770

Operating Expenses
 Sales and marketing            16,196    13,421    35,384    24,801
 Research and development        5,844     4,784    13,073     8,542
 General and
  administrative                 4,684     2,458     8,750     4,577
 Restructuring and
  other-related charges          3,589        --     3,589        --
 Acquisition-related
  amortization - other
   intangibles                   1,623       881     3,246     1,557
 Amortization of stock-based
  compensation                     226       146       536       352
                             --------- --------- --------- ---------
Total operating expenses        32,162    21,690    64,578    39,829

Operating loss                 (13,761)     (725)  (28,640)   (1,059)

Interest income, net               151       291       442       483
Equity investment
 losses and impairment            (500)     (200)   (2,000)     (437)
                             --------- --------- --------- ---------
Loss before income taxes       (14,110)     (634)  (30,198)   (1,013)
Income tax provision (benefit)      (8)      104      (102)      212
Minority interest in loss
 of consolidated subsidiary       (414)       --      (668)       --
                             --------- --------- --------- ---------
Net loss                      $(13,688)    $(738) $(29,428)  $(1.225)
                             ========= ========= ========= =========

Basic and diluted
 net loss per share             $(0.35)   $(0.02)   $(0.76)   $(0.04)
                             ========= ========= ========= =========

Shares used in computation
 of basic and diluted
  net loss per share            39,213    34,720    38,505    34,487
                             ========= ========= ========= =========


                       Onyx Software Corporation
                 Condensed Consolidated Balance Sheets
                            (In Thousands)

                                                         Dec. 31,
                                              June 30,      2000
                                                 2001  (Restated,
                                           (Unaudited)(Unaudited)
Assets
Current Assets:
 Cash and cash equivalents                    $20,387    $11,492
 Short-term marketable securities               4,902      5,522
 Accounts receivable, net                      27,376     41,135
 Prepaid expenses and
  other current assets                          6,118      4,533
                                            ---------  ---------
Total current assets                           58,783     62,682

 Property and equipment, net                   28,872     20,848
 Purchased technology, net                      1,315      1,958
 Other intangibles, net                        21,121     19,674
 Other assets                                   2,028      3,878
                                            ---------  ---------
Total Assets                                 $112,119   $109,040
                                            =========  =========

Liabilities and Shareholders' Equity
Current Liabilities:
 Accounts payable                              $5,039     $6,792
 Salary and benefits payable                    3,829      5,778
 Accrued liabilities                            5,743      4,691
 Current portion
  long-term liabilities                           172        242
 Income taxes payable                             650        808
 Restructuring-related liabilities                425         --
 Deferred revenues                             18,195     19,119
                                            ---------  ---------
Total current liabilities                      34,053     37,430

Long-term liabilities                             339        428
Deferred tax liability                          1,908      2,201
Minority Interest in joint venture              2,228      2,895

Shareholders' Equity
 Common stock                                 113,963     75,416
 Notes payable to shareholders
  in the form of equity                         4,320      4,320
 Notes receivable from officers                    --       (157)
 Deferred stock-based compensation             (1,384)      (413)
 Accumulated deficit                          (42,204)   (12,776)
 Accumulated other comprehensive loss          (1,104)      (304)
                                            ---------  ---------

Total shareholders' equity                     73,591     66,086
                                            ---------  ---------

Total Liabilities
 and Shareholders' Equity                    $112,119   $109,040
                                            =========  =========


                       Onyx Software Corporation
            Condensed Consolidated Statements of Operations
                 (In Thousands, Except Per Share Data)


                               Three Months             Three Months
                                   Ended    Year Ended     Ended
                                 Dec. 31,     Dec.31,    March 31,
                                    2000        2000         2001
                               ------------ ---------- -------------
                               (Restated,  (Restated,  (Restated,
                                Unaudited)  Unaudited)  Unaudited)
Revenues
 License                          $22,342    $73,701    $12,988
 Service                           13,378     45,608     15,327
                                ---------  ---------  ---------
Total revenues                     35,720    119,309     28,315

Costs of revenues
 Cost of license                    1,152      3,520        900
 Acquisition-related
  amortization - technology           205        820        204
 Cost of service                    7,027     23,552      9,674
                                ---------  ---------  ---------
Total cost of revenues              8,384     27,892     10,778
                                ---------  ---------  ---------

Gross margin                       27,336     91,417     17,537

Operating Expenses
 Sales and marketing               18,935     59,182     19,188
 Research and
  development                       6,368     21,046      7,229
 General and
  administrative                    3,564     11,120      4,066
 Restructuring and
  other-related charges                --         --         --
 Acquisition-related
  amortization - other
   intangibles                      1,429      4,332      1,623
 Amortization of
  stock-based compensation             91        548        310
                                ---------  ---------  ---------
Total operating expenses           30,387     96,228     32,416

Operating loss                     (3,051)    (4,811)   (14,879)

Interest income, net                  124        788        291
Equity investment
 losses and impairment                 --       (500)    (1,500)
                                ---------  ---------  ---------
Loss before income taxes           (2,927)    (4,523)   (16,088)
Income tax
 provision (benefit)                   84        404        (94)
Minority interest in loss
 of consolidated
  subsidiary                         (216)      (216)      (254)
                                ---------  ---------  ---------

Net loss                          $(2,795)   $(4.711)  $(15.740)
                                =========  =========  =========

Basic and diluted
 net loss per share                $(0.08)    $(0.13)    $(0.42)
                                =========  =========  =========

Shares used in computation
 of basic and diluted
  net loss per share               35,628     34,922     37,821
                                =========  =========  =========
Contact: Rosemary Moothart
Investor Relations Director
Onyx Software
(425) 519-4068
Bob Craig
Onyx Software
617-314-6846

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
Mobile: 317.829.4210

Europe, Middle East, Africa
Richard Furby
Managing Director, Onyx UK
Telephone: +44 (0) 1344 322 199
Fax: +44 (0) 1344 489 035

Japan
Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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