Bellevue, Wash. - Onyx® Software Corporation (NASDAQ: ONXS), a leading provider of Web-based customer relationship management (CRM) solutions, today announced Onyx ASPiN, a comprehensive partner network for delivering hosted front office solutions. Onyx ASPiN is a select group of software, hardware and services companies working together and independently to promote and deliver a wide-ranging set of unique hosted offerings based on the Onyx Front Office product family. Onyx ASPiN partners include: Breakaway Solutions (NASDAQ: BWAY), Eggrock Partners, Foreshock, FutureLink (NASDAQ: FLNK), Interliant (NASDAQ: INIT), Packeteer (NASDAQ: PKTR), StrataSource, and Unisys New Zealand Ltd.
The formation of Onyx ASPiN represents the second phase of Onyx Software's ASP strategy. Onyx is a founding member of the ASP Industry Consortium and first entered the ASP market more than a year ago. Despite the ASP market's infancy, the number of Onyx ASP customers is increasing rapidly and Onyx has participated heavily in promoting the value of ASP solutions which include reduction of risk, rapid delivery, lower IT costs, increased reliability and lower total cost of ownership. In the third phase of Onyx's ASP program, Onyx will make hosted options available to every Onyx customer regardless of where they buy, who provides implementation services, and whether they want to pay up front from capital budgets or on per-month, per-user expense basis.
"We are pleased to work with a network of best-of-class ASP partners who can deliver the benefits of Onyx's e-business solutions to more companies on their terms. Considering the increased pull from the market for hosted CRM options, we are confident that ASPiN gives customers excellent alternatives in deployment of their CRM solution. Customers can outsource all, or part, of their CRM system and services, including infrastructure, customization, implementation and support services, and have options for how they want to pay for it," said Ric Merrifield, director of outsourced applications for Onyx Software, and education committee chair for the ASP Industry Consortium.
"We are excited about our success as an early ASP partner with Onyx and the added flexibility we have been able to offer customers for application support and hosting with our eCo-Solutions offerings," said Maureen Ellenberger, CEO, Eggrock Partners. "DataSage, one of our first customer sites to go live with hosted Onyx Enterprise Portal is already reaping the benefits of being able to get up and running quickly with a 100 percent Web CRM solution and no IT headaches."
"Onyx Enterprise Portal is uniquely suited for hosting because of its Web-based architecture, its rapid deployment, its ease of configuration and because it is easy to support," Merrifield added. "Many CRM solutions out there are not going to make it in a hosted environment either because they require too much customization and maintenance by the ASP partner, or because the product can't be hosted in a Web environment. Onyx has built its front office portal for the Web and is well suited for any size company, which means that a customer can rent our applications and scale them as the company grows, or they can start out with full-scale use across sales, marketing and customer service. Regardless, they are going to be up and running quickly and can focus on their core business rather than focusing on implementing and maintaining their system."
About Onyx ASPiN
Onyx ASPiN is a global program that includes software, hardware and services companies working together and independently to deliver a wide-ranging set of unique hosted offerings based on the Onyx Front Office product family. Hosted offerings are designed to promote rapid delivery, lower IT costs, reduced risk, increased reliability and lower total cost of ownership.
About Onyx Software
Onyx Software Corporation (NASDAQ: ONXS) is a leading provider of Web-based Customer Relationship Management (CRM) systems. The company's innovative e-business software combines comprehensive CRM functionality, third party applications and Internet content into personalized digital workplaces for marketing, sales and service employees, business partners and customers. The company's systems are scalable, flexible, reliable and deploy quickly resulting in a rapid return on investment and industry leading customer satisfaction. Onyx Software operates worldwide, supporting large, medium and small companies such as American Express, Cognos, Credit Suisse, FirstWorld Communications, Giga Information Group, Interactive Intelligence, NTL Internet, Plumtree, Portland Trailblazers, Prudential, Sharp Electronics, Sierra Health Services, Singapore Cable Vision and US Bancorp Piper Jaffray. For more information call 1-888-275-6699 or email info@onyx.com.
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