Onyx Software Appoints Walter Fertl as Vice President Europe, Middle East and Africa

Onyx continues global expansion

Onyx Software, a leader in Internet customer relationship management (CRM) solutions, announces the appointment of Walter Fertl to the position of vice president for Europe, Middle East and Africa (EMEA). This appointment demonstrates Onyx Software's commitment to rapid international growth.

Walter comes to Onyx with an extensive and diverse background in both European (including Middle East, Africa and Eastern Europe) and US markets. Prior to joining Onyx, he held the position of vice president Europe, Middle East and Africa at Compaq. Walter has held senior positions at companies including Silicon Graphics, Digital and Schlumberger.

"I'm delighted to be joining the team. After the US, Europe is the next largest territory for CRM and I am excited to be driving Onyx's presence here. CRM is really booming as people recognise the critical importance of realigning business to centre on the customer. It is a question of gaining competitive advantage by both understanding and delivering what the customer wants," says Fertl. "Onyx is ahead of the competition in introducing Web-based CRM. The recently launched Onyx Enterprise Portal combines the best of breed expertise of Onyx Front Office with third party applications and content to offer a Web-based CRM solution that is unrivalled."

"The appointment of Walter Fertl confirms Onyx's commitment to excel in the global market. I expect his ideas, leadership, experience and drive to establish Onyx as the premier Internet based CRM player in Europe," claims Howard Hawk, international vice president, Onyx Software. "Walter will have a tremendously positive impact for Onyx in Europe. Onyx sees the need for Web-based CRM in Europe and I look forward to watching our European and African regions expanding even further."

About Onyx Software

Onyx Software is a leading provider of Web-based Customer Relationship Management (CRM) systems. The company's innovative e-Business software combines comprehensive CRM functionality, third party applications and Internet content into personalised digital workplaces for marketing, sales and service employees, business partners and customers. Onyx's systems are scalable, flexible, reliable and deploy quickly. They result in rapid return on investment and industry leading customer satisfaction. Onyx Software operates worldwide, supporting large, medium and small companies such as American Express, Cognos, Credit Suisse, Giga Information Group, NTL Internet, Prudential, Sharp Electronics, US Bancorp Piper Jaffray, Torex Meditel and Visio Corporation.

Contact:	Claire Bibby	Matthew Batters/ Xanthe Vaughan Williams
	Onyx Software	Herald Communications
	01344 322 034	0171 331 1300
	claireb@onyx.com	batters@herald-pr.com vaughanwilliams@herald-pr.com