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Jun 26, 00

Onyx Software Touts Customer-Centric e-Business, Customer Success Stories and Hosted Software Deployment at Industry Events Around the Globe This Week

Bellevue, Wash. -- Onyx Software Corporation (Nasdaq: ONXS), a leading provider of enterprise-wide, customer-centric e-business applications today announced that it is participating in several events around the world this week where its spokespeople will cover topics ranging from customer-centric e-business to software deployment using an application service provider (ASP). Also showcased will be Onyx Software's innovative portal technology and complete product line, Onyx 2000, which recently established a world-record benchmark for scalability in Microsoft's test center.

"Companies everywhere are in a race to combine e-business and business in a way that serves their customers best. Onyx is helping hundreds of leading companies win in the internet economy by bringing the bricks and clicks sides of their enterprise together in the most powerful way," said Onyx Software Senior Vice President, Sales & Marketing, Eben Frankenberg. "But our large customer base is just the tip of the iceberg: there are thousands of companies worldwide we have yet to reach that can benefit greatly from our technology. With 88% of our customers using Onyx in three or more departments and 75% of our customers using our Internet technology, we believe we lead the market as a true, enterprise-wide platform for customer-centric e-business. Our objective is to expose as many companies as possible to Onyx."

Onyx Software representatives will be at the following events:

  • PC Expo, New York, NY, Jun 28, 29 - A representative from Onyx Software will participate on three panels entitled "Customer Service Over the Internet: Migraine or Miracle?" "Enterprise Portals: Ready or Not, Here They Come" and "Integrating e-Business with Customer Relationship Management".
  • DCI e-Customer Relationship Management Show, Boston, Mass., Jun 28, 29 - Onyx Software will showcase its industry-leading portal technology and e-business solutions with an interactive theater presentation and full product demonstrations, and Onyx customer Neighborhood Health Plan will keynote and present an in-depth success story about NHP's Onyx deployment entitled "Achieving Customer Satisfaction and Retention in Healthcare".
  • ASP World, Singapore, Jun 27-29 - Onyx Software's director of outsourced applications Ric Merrifield will speak at the region's premier event for Application Service Providers in a presentation entitled, "Which Software Packages Will Succeed in the ASP Industry and Why?"
  • CRM 2000 (DCI) Show, UK, Jun 28-29 - Onyx Software's UK managing director Tania Holmes will participate in a panel with other leading industry veterans. Onyx's customer Friends Ivory & Simes will present a success story, and will also lead a press conference at the show. Onyx's European product manager will provide detailed product presentations as part of a seminar program.

About Onyx Software

Onyx Software Corporation (NASDAQ: ONXS) is a leading supplier of enterprise-wide, customer-centric e-business applications. Onyx Software's enterprise-class software connects and powers a company's entire e-business world, including customers, partners and sales, marketing, service and call center functions.

Onyx Software's award-winning products are known for flexibility, reliability and quick deployment, resulting in high return on investment, low total cost of ownership and industry-leading customer satisfaction. Onyx Software operates worldwide, supporting large, medium and small companies such as Agile Software, American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Hummingbird, NTL Group, Portland Trail Blazers, Prudential Securities, Sierra Health Services, Singapore Cable Vision and US Bancorp. For more information, call 888-275-6699, or email info@onyx.com. Please visit http://www.onyx.com/annualreport to download the Onyx Software 1999 annual report and 10K.

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Contact: Heather Knox
Onyx Software Corporation
(425) 519-9225

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
Mobile: 317.829.4210

Europe, Middle East, Africa
Richard Furby
Managing Director, Onyx UK
Telephone: +44 (0) 1344 322 199
Fax: +44 (0) 1344 489 035

Japan
Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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