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June 19, 2001

Intraspect and Onyx Partner to Provide Collaborative CRM Solution
Joint Solution to Extend CRM Systems With Collaborative Workspaces Where Employees, Partners, and Customers Use Their Collective Knowledge to Work Smarter and Faster

BRISBANE, Calif. and BELLEVUE, Wash., June 19 /PRNewswire/ -- Intraspect Software, Inc., the leading provider of c-business(SM) solutions, and Onyx Software (Nasdaq: ONXS - news), a global supplier of customer relationship management (CRM) enterprise applications, today announced a partnership to provide a Collaborative CRM solution. Through the partnership, Onyx and Intraspect will jointly market and sell a solution that combines Onyx's suite of leading CRM applications for managing prospect, customer and partner information with Intraspect's industry-leading enterprise collaboration solution, enabling employees, customers, and partners to work collaboratively in secure web-based workspaces.

"Collaborative CRM is good for customers and good for the people who talk to customers," said Jim Pflaging, president and CEO of Intraspect. "The Intraspect-Onyx partnership brings customer relationship management full circle by integrating the knowledge gained by employees, partners, and customers throughout the entire customer lifecycle."

The Intraspect-Onyx partnership delivers a truly Collaborative CRM solution, providing web-based workspaces for multi-party collaboration around unstructured data, such as documents, emails, and presentations, as well as the structured data from CRM platforms such as sales, marketing, and support interactions.

"CRM has become increasingly important in the new economy-companies know that developing strong relationships with customers is essential in growing their business," said Brent Frei, CEO of Onyx. "Together, Intraspect and Onyx offer businesses a powerful and effective way to manage valuable relationships and improve customer satisfaction by providing them with the ability to collaborate in a multi-party environment across the enterprise."

The Intraspect-Onyx partnership will enable:

Sales teams to respond to customer opportunities more efficiently by leveraging collaborative workspaces to discover and reuse the collective knowledge gained from previous sales campaigns, including proposals and presentations.
Marketing teams to engage with marketing service providers in central workspaces to streamline the delivery of marketing programs and collateral.
Customer Service and Support teams to seamlessly create secure workspaces where support teams collaborate with technical experts to resolve complex support issues faster.
Companies to work with customers and partners by engaging in collaborative extranets to develop and deliver customized programs and solutions.

Apropos Technology, a leader among customer focused technology companies, is adopting the Intraspect-Onyx joint Collaborative CRM solution. Apropos Technology delivers multichannel interaction management solutions to its customers and will take advantage of the proven integration between Onyx and Intraspect applications. A current user of both Onyx and Intraspect, the joint solution will provide Apropos with collaborative capabilities internally as well as linking their sales and services interactions with their customers.

"Customer-facing business organizations invest tremendous resources to acquire and retain customers. To achieve greater ROI on these investments, companies need to increase the profitability of these relationships," said Matt Cain, vice president of web and collaboration strategies at META Group. "To do this, companies must enable consistent collaboration between customers, employees and business partners to promote intimacy, increase switching barriers, and drive continuous innovation across the customer life cycle."

Intraspect and Onyx will be aggressively co-marketing and co-selling the joint Collaborative CRM solution into targeted vertical markets including high tech and financial services. A joint webinar series will be launched in July 2001 to educate customers on the value of Collaborative CRM including business benefits and return on investment. The integrated solution is currently available, with pricing determined on a per user and per server basis.

About Onyx
Onyx Software Corp. is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and Sierra Health Services. Get more information at 888-ASK-ONYX or info@onyx.com.

About Intraspect
Intraspect Software, the c-business(SM) leader, enables people to collaborate to get work done faster, smarter ... every day. Using Intraspect solutions, employees, customers, suppliers and partners work together to bring products and services to market quicker, improve employee productivity, and enrich customer relationships.

Intraspect partners with industry leaders such as CSC, KPMG, Proxicom and SAS Institute to deploy customized c-business applications, and customers include Boeing, Cadence Design Systems, Verizon, Hill & Knowlton, J.P. Morgan Chase, J. Walter Thompson, Rapp Collins Worldwide, SBC, Siemens and WPP Group. Privately held Intraspect is headquartered in Silicon Valley, California, with offices across the United States and Europe. For more information visit www.intraspect.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words ``believe,'' ``expect,'' ``intend,'' ``anticipate,'' variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the ``Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price'' described in our quarterly report on form 10-Q for the period ending March 31, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

NOTE: c-business server is a trademark and c-business is a service mark of Intraspect Software, Inc. All other company and product names may be trademarks of their respective owners.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries. ###

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

Contact: Joan Speich
Waggener Edstrom
Telephone: 503.443.7265
Fax: 503.443.7001 Jen Gallo
Intraspect Software, Inc.
Telephone: 650-246-5233 Sean Mills
Phase Two Strategies
Telephone: 415-772-8402

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