| Home | Contact Us | Customer Login | ||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||
![]() |
PRESS RELEASES | ![]() |
||||||||||||||||||||||||||||||||||||
|
April 9, 2003
Onyx Software Selected by Mellon's Private Wealth Management Group for Customer Relationship Management BELLEVUE, Wash. - Onyx® Software Corp. (NASDAQ: ONXS), worldwide leader in successful CRM, today announced that Mellon Financial Corporation's Private Wealth Management group has selected Onyx as its customer relationship management (CRM) solution. Mellon plans to deploy the Onyx Enterprise application to users at 60 of its private wealth offices nationwide. Mellon is among the nation's leading private wealth managers, with more than 130 years of experience providing investment management, wealth management and banking services for financially successful individuals, families, family offices, charitable gift programs, endowments and foundations. "Mellon prides itself on exceeding client expectations, which we can achieve through detailed customer knowledge and focus," said Timothy Tully Jr., chief information officer of Mellon's Private Wealth Management group. "We selected Onyx to help us continue to meet our client relationship management goals. Based on Onyx's past work for other Mellon business units, its deep financial services expertise and Web-based solutions, Onyx is the right choice for us."
Cross-Divisional Deployment to Drive Improved Business Results The cross-departmental approach chosen by the Mellon group mirrors that of many Onyx customers. More than 85 percent of Onyx customers use the product across three or more departments, with more than 60 percent using Onyx across five or more. "Within the financial services industry, client relationships have become exceedingly complex, which means it's more critical than ever to manage customer data and have up-to-date information at every customer-facing employee's fingertips," said Brent Frei, president, CEO and co-founder of Onyx Software. "We're very pleased that a respected institution such as Mellon's Private Wealth Management group has chosen to go with Onyx Enterprise CRM. We believe its decision validates our core values of ensuring customer success and doing business with integrity." Onyx is a leading full-suite CRM vendor in the financial services market, counting among its customers four of the top six asset management firms in the world. Onyx clients also include more than thirty percent of the world's 50 largest asset management firms as ranked by Pensions & Investments Magazine. The addition of Mellon's Private Wealth Management group to the Onyx customer base further extends Onyx's growing presence in the business-to-consumer financial services segment. Onyx Enterprise CRM integrates sales, marketing, and service operations throughout an enterprise to manage the multiple dimensions of client and partner relationships. Onyx CRM helps companies build more productive, profitable businesses by powering their ability to deliver an extraordinary customer experience. Onyx CRM is a single, unified application comprised of portals for tailoring functionality to different user communities, intuitive web interfaces for ease of navigation and a Web-services platform built on XML for interoperability with other business systems. Companies large and small have successfully deployed Onyx Enterprise CRM, efficiently scaling from 50 to more than 5,000 users in a live production environment.
About Mellon Financial Corporation
About Onyx Software
Forward-Looking Statement
|
![]()
|
|||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||
info@consona.com Copyright © 2008-2009 Onyx Software, a Consona CRM solution. |
||||||||||||||||||||||||||||||||||||||