SAN JOSE, Calif. and BELLEVUE, Wash. - June 27, 2000 - NCompass Labs, a leading provider of enterprise Web content management solutions, and Onyx Software Corporation (Nasdaq: ONXS), a leading supplier of enterprise-wide, customer-centric e-business applications, today announced an alliance that will provide e-businesses with the ability to easily deliver dynamic, up-to-date Web content to customers, business partners, and employees as a key component of their overall online relationship management solution.
Companies striving to effectively manage online customer relationships will benefit from the combination of Onyx 2000, a robust customer-centric e-business relationship management solution, and NCompass Resolution, the out-of-the-box, Web content management system for the Microsoft platform. The two companies have agreed to:
- Jointly market the combined e-business capabilities delivered by Onyx 2000 and NCompass Resolution
- Work together to deliver an integrated, customer-ready solution
- Work closely with both companies' service provider partners to ensure that customers of the integrated NCompass-Onyx solution have a variety of qualified third-party implementation service options.
"We are very pleased to be working with Onyx," said Gerri Sinclair, chief executive officer of NCompass Labs. "Onyx is a leader in Web-based customer relationship management and online customer interaction software. There is a natural fit between the two companies and our product offerings. NCompass Resolution has been deployed widely at global enterprises to facilitate on-line communications with customers, partners, and employees. The link with Onyx allows us to help our customers become truly customer-centric e-businesses. Our companies also are compatible in offering software products with industry-leading feature sets and rapid implementation. Onyx's focus on enabling global organizations to capitalize on the power of the Internet and increase revenue by engaging customers and business partners in personalized relationships is perfectly aligned with our global Web content management mission."
"Our customers recognize that Web content management is a critical factor in strengthening e-business relationships. Now they can take it to a whole new level with this market-leading joint solution." said Eben Frankenberg, senior vice president, sales & marketing, Onyx Software. "NCompass is clearly an emerging leader in Web content management. They enable non-technical business users --such as sales, marketing, and customer service professionals-- to quickly and easily create and manage up-to-the-minute content for Web interactions with customers and partners. And given the growing importance of wireless, it's an added benefit that NCompass Resolution supports wireless Web browsing right out of the box. All this is an ideal complement for Onyx 2000."
About NCompass Labs
NCompass Labs offers the leading Web content management solution for the Microsoft platform. NCompass Resolution provides the powerful Web site design, content authoring, publishing, and site management capabilities needed to develop and manage sophisticated Web sites. Such market-leading features as quick deployment, simple browser-based authoring, and seamless integration with existing infrastructures ensure a low total cost of ownership. Such innovative organizations as Texaco, Sterling Commerce, Microsoft, GTE, CB Richard Ellis, Marriott International, Pandesic, and Sterling Commerce have chosen NCompass Resolution. Additional information is available at wwww.ncompasslabs.com or by calling either 888/304-2222 or 408/558-9300.
About Onyx Software
Onyx Software Corporation (NASDAQ: ONXS) is a leading supplier of enterprise-wide, customer-centric e-business applications. Onyx Software's enterprise-class software connects and powers a company's entire e-business world, including customers, partners and sales, marketing, service and call center functions.
Onyx Software's award-winning products are known for flexibility, reliability and quick deployment, resulting in high return on investment, low total cost of ownership and industry-leading customer satisfaction. Onyx Software operates worldwide, supporting large, medium and small companies such as Agile Software, American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Hummingbird, NTL Group, Portland Trail Blazers, Prudential Securities, Sierra Health Services, Singapore Cable Vision and US Bancorp. For more information, call 888-275-6699, or email info@onyx.com. Please visit http://www.onyx.com/annualreport to download the Onyx Software 1999 annual report and 10K.
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