What: In August 2001, Onyx® Software Corporation (Nasdaq: ONXS) announced the availability of the first generation Onyx Employee Portal (OEP) Handheld 2.5 solution to existing customers. OEP Handheld gives mobile professionals using a variety of wireless handheld devices access to complete enterprise-wide customer relationship management (CRM) tools, helping organizations create an end-to-end enterprise solution.

The second-generation release - OEP Handheld 3.0 - is now also generally available later this week. As the subsequent release of Onyx's wireless handheld solution, OEP Handheld 3.0 will fully integrate into Onyx's Internet-Native Architecture - Onyx Enterprise Application Server - and is compatible with Onyx's thin client Onyx Employee Portal.

OEP Handheld is built on top of the M-Business Server from AvantGo, and is a result of the joint alliance between Onyx and AvantGo. By combining AvantGo mobile infrastructure software and services with Onyx's XML-based CRM platform, the two companies offer a real-time, wireless solution for the growing market for enterprise applications.

Why: Mobile CRM (mCRM) is a critical component of any enterprise-class CRM system, as organizations with mobile workforces require real-time access to prospect, customer, partner and supplier information, anytime and anywhere. For this reason, Onyx has taken a best-of-breed approach to delivering mCRM capabilities aimed at ensuring the success of customer relationships with every interaction, across all touch points and channels.

OEP Handheld can help organizations drive a higher return on their existing Onyx investment, improve quality and reliability of data, reduce lengthy sales cycles, improve customer satisfaction and increase operational efficiency and effectiveness across the enterprise.

Key Features:

• Broad Onyx Enterprise CRM functionality set, including contacts, sales, service and support opportunities, products, literature and survey information.
• Intuitive navigation and a familiar customer-centric user interface ensure quick deployment and rapid adoption.
• Built on top of an industry-leading mobile platform, the M-Business Server by AvantGo provides capabilities including online or offline reporting, security, compression, formatting and device management. The platform insulates customers from future technology and mobile device shifts.
• Using standard Internet technologies, OEP Handheld delivers the same customization and integration capabilities as the flagship Onyx Employee Portal.
• Broad wireless device support, including PocketPC, Palm and Research In Motion's BlackBerry, offering extended flexibility to organizations newly adopting wireless access to their enterprise systems.

About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and The Regence Group. Get more information at 888-ASK-ONYX or info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending June 30, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.
Other product or service names mentioned herein are the trademarks of their respective owners.

Contact:

Joan Speich Waggener Edstrom Telephone: 503.443.7265 Fax: 503.443.7001

2006 Press Archive

2005 Press Archive

2004 Press Archive

2003 Press Archive

2002 Press Archive

2001 Press Archive

2000 Press Archive

1999 Press Archive

MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311