BELLEVUE, Wash. - Onyx® Software Corp. (Nasdaq: ONXS) today announced the immediate general availability of Onyx Partner Portal (OPP) 3.0, a completely Web-based partner relationship management (PRM) solution designed to enhance collaboration among a company and its partners. OPP 3.0 integrates fully with the rest of the Onyx CRM platform, offering low total cost of ownership and fast ROI.

One of three integrated CRM Portal solutions, the Onyx Partner Portal is a PRM solution for organizations that depend in whole or in part on indirect channels to deliver their products and services to the market. Like the rest of the Onyx CRM platform, OPP 3.0 is built upon XML standards and fully integrates with other front- and back-office systems.

A key feature of the product is its permission-based security model for partner profile management, lead distribution, and service and support. The security model prevents sales channel conflicts among a company and its partners, as well as the accidental sharing of sensitive information.

According to Gartner Group, "Partner relationship management (PRM) continues to gain momentum, as more enterprises look to prepackaged applications to enhance their demand network communications among partners…as well as improve partners' marketing, sales and service capabilities."*

Onyx CEO and co-founder Brent Frei agrees, "At the end of the day, the only relevant measure of technology - any technology - is whether it helps a company be successful. And for many companies in today's market, success is increasingly dependent on how well the company works with its partners to deliver an extraordinary experience to its customers."

"At Onyx, we've always focused on our customers' success as a measure of our own success, as well as a guide for how we build our technology," Frei continued. "Onyx Partner Portal 3.0 can help companies quickly recruit, manage and monitor their partner relationships, all with an eye toward an improved bottom line."

Star Information Technology is a leading provider of management consulting and e-business solutions and participated in the Onyx OPP 3.0 beta program. "Our customers look to us for help in defining and implementing strategic business solutions that drive bottom-line success, so it's critical to have complete confidence in the technologies we recommend," said Star Information Technology President and CEO Eugene Rodgers. "We beta-tested Onyx Partner Portal 3.0 internally and can attest to the flexibility, integration and control it provides to enable complete partner relationship management."

"Aligning sales, marketing and customer service business processes is a significant undertaking, and extending that type of integration to partners and suppliers adds a considerable level of complexity," said Mary Reeder, vice president of Research and Development for Onyx. "In order to accomplish this successfully, we believe it is critical for companies to base their PRM initiatives on a flexible, scalable, XML-based platform that can help them manage multi-channel business models and processes."

About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, Prudential Investments and The Regence Group. Get more information at 888-ASK-ONYX or info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending March 31, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

*Gartner "Partner Relationship Management: 1H02 Magic Quadrant", R. DeSisto, C. Marcus, March 2002.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries. Other product or service names mentioned herein are the trademarks of their respective owners.

Contact:

Bob Craig Onyx Software 617-314-6846

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MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311