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PRESS RELEASES

June 16, 2003

Onyx Software Receives top Honors from Cognos for Outstanding Partner Performance
Onyx receives Top OEM/VAR Partner Award at Cognos' 2003 Partner Summit

BELLEVUE, Wash. - Onyx® Software Corp. (Nasdaq: ONXS), worldwide leader in successful CRM, today announced it has been recognized for its success with the Cognos solution by receiving the Cognos Pinnacle Partner Award for Top OEM/ VAR partner. Onyx Software was one of seven companies to receive this honor presented at Cognos' 2003 Partner Summit in Orlando, FL. Onyx was recognized for their success with the Cognos solution based on understanding of the technology, sales performance, and ability to add value.

"Onyx and Cognos share a common vision of enabling organizations to use corporate performance management to attain measurable results based on a consolidated view of the customer," said Ben Kiker, CMO of Onyx Software. "The combinations of our CRM solution and Cognos' best of breed business intelligence have helped enable our clients to make faster more informed decisions by gaining insight into the key performance indicators that drive their business. The synergy of technologies from Cognos and Onyx delivers success to our customers by demonstrating real business value and measurable return on investment."

Onyx has been embedding Cognos industry-leading business intelligence solutions into its CRM offerings since 2001, providing customers with tools necessary to accurately measure the effectiveness of their CRM strategies. These reporting and analytics solutions give Onyx customers insight into their marketing, sales, and service processes that allow them to make adjustments as needed and get maximum ROI out of their CRM investment.

"Through these successful partnerships, Cognos is able to extend the delivery of our industry-leading solutions," said Ted Jandl, Cognos vice president of strategic partners. "We are pleased to honor them not only for their high levels of sales success, but also for helping customers derive value and benefits from our solutions across various industries, applications, and geographic locations. These winners have proven that they can deliver a high level of excellence and will remain an integral part of our overall company success."

Onyx Enterprise CRM integrates sales, marketing, and service operations throughout an enterprise to manage the multiple dimensions of client and partner relationships. Onyx CRM helps companies build more productive, profitable businesses by powering their ability to deliver an extraordinary customer experience. Onyx CRM is a single, unified application comprised of portals for tailoring functionality to the different user communities of employees, customers and partners. Intuitive web interfaces ease navigation and a Web-services platform built on XML improves interoperability with other business systems. Companies large and small have successfully deployed Onyx Enterprise CRM, efficiently scaling from 50 to more than 5,000 users in live production environments.

About Cognos
Cognos, the world leader in business intelligence and corporate performance management, delivers software that helps companies drive, monitor and understand corporate performance.

Cognos delivers the next level of competitive advantage - Corporate Performance Management (CPM) - achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.

Cognos serves more than 22,000 customers in over 135 countries. Cognos enterprise business intelligence solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS), worldwide leader in delivering successful CRM, offers a fast, cost-effective, usable solution that shares critical information among employees, customers and partners through three role-specific, Web services-based portals. The Onyx approach delivers real-world success by aligning CRM technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to create a superior customer experience and a profitable bottom line. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Amway, United Kingdom lottery operator Camelot, Delta Dental Plans of California, Microsoft Corporation, Mellon Financial Corporation, The Regence Group, State Street Corporation and Suncorp. More information can be found at (888) ASK-ONYX, or info@onyx.com.

Forward-Looking Statement
This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending March 31, 2003. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

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Onyx is a registered trademark of Onyx Software Corp. in the United States and other countries. Other product or service names mentioned herein are the trademarks of their respective owners.

Contact: Bob Craig
Onyx Software
617-314-6846

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
Mobile: 317.829.4210

Europe, Middle East, Africa
Richard Furby
Managing Director, Onyx UK
Telephone: +44 (0) 1344 322 199
Fax: +44 (0) 1344 489 035

Japan
Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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