BELLEVUE, Wash. -- Onyx Software Corporation (Nasdaq:ONXS), a global provider of customer relationship management (CRM) enterprise applications, announced today preliminary financial results for the quarter ended March 31, 2001.

For the first quarter the company expects to report the following:

• Revenue in the range of $14 million, including services revenue of approximately $11 million.
• Pro-forma operating expense of in the range of approximately $17 million, which is below the targeted level.
• Pro-forma operating loss in the range of $3 million.
• Cash and cash equivalents greater than $30 million.

Onyx Software will discuss preliminary financial results in a conference call today at 8:30 a.m. Eastern, (5:30 a.m. Pacific). We suggest you access the call 10-15 minutes prior to the start time by signing on at http://investor.onyx.com/medialist.cfm. The call will be archived and available for replay at this same URL. Alternatively, you can participate by phone.

Onyx Software Preliminary First Quarter Results Conference Call

When:
Monday, April 1, 2002

Time:
8:30 a.m. (Eastern) / 5:30 a.m. (Pacific)

Dial-In:
Toll and International: (719) 457-2693 (please dial in 10 -15 minutes prior to call)
Toll Free (800) 310-6649

Passcode: 643990

Passcode: 643990

About Onyx Software
Onyx Software Corp. (Nasdaq:ONXS - news) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, Prudential Investments and The Regence Group. Get more information at 888-ASK-ONYX, or email info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending March 31, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries. Other product or service names mentioned herein are the trademarks of their respective owners.

Contact:

Bob Craig Onyx Software 617-314-6846

Rosemary Moothart Investor Relations Director Onyx Software (425) 519-4068

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MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311