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PRESS RELEASES

November 1, 2001

Onyx Software Third Quarter Final Results Best Preliminary
Aggressive cost containment supports goal of fourth quarter profitability

BELLEVUE, Wash. - Onyx® Software Corporation (NASDAQ: ONXS) a global provider of customer relationship management (CRM) enterprise applications, announced today financial results for the quarter and nine-month period ended September 30, 2001.

Financial Results
Revenue for the third quarter of 2001 was $20.7 million, compared to $32.8 million in the third quarter of 2000. Pro-forma net loss for the third quarter of 2001, excluding the amortization of intangibles, stock-based compensation expense, restructuring-related costs and impairment of certain assets, was $6.7 million, or $0.16 per share, compared to pro-forma net income of $0.9 million, or $0.02 per share in the third quarter of 2000. Reported operating results for the third quarter of 2001 including restructuring charges were a net loss of $55.9 million, or $1.37 per share, compared with a net loss of $0.7 million, or $0.02 per share in the third quarter of 2000.

Revenue for the nine-month period ended September 30, 2001 totaled $77.9 million, compared to $83.6 million in the nine-month period ended September 30, 2000. Pro-forma net loss for the nine-month period ended September 30, 2001, excluding the amortization of intangibles, stock-based compensation expense, restructuring-related costs and impairment of certain assets, was $26.7 million, or $0.68 per share, compared to pro-forma net income of $2.2 million, or $0.05 per share in the nine-month period ended September 30, 2000. Reported operating results for the nine-month period ended September 30, 2001 including restructuring charges were a net loss of $85.4 million, or $2.17 per share, compared with a net loss of $1.9 million, or $0.06 per share in the nine-month period ended September 30, 2000.

Pro-forma third quarter cost of sales and operating expenses of $27.6 million were $4.4 million less than the $32 million target identified by the company on August 8, 2001. These expenses include an unusual item of $0.6 million for accounting and legal expenses. Third quarter revenue and expenses reported today were modestly better than the preliminary results reported on October 8, 2001."Our effective control of expenses throughout the third quarter partially offset the negative earnings impact of unexpected events," said Brent Frei, CEO of Onyx Software. "Going forward, we have dramatically increased the probability of achieving our goal of pro-forma profitability in the fourth quarter as a result of reducing our breakeven point to approximately $19 million."

As previously announced, Onyx has enacted a restructuring program that reduced expenses while preserving strategic initiatives, including key product delivery schedules and global customer and partner support capabilities.

Reported third quarter results include a $40.1 million restructuring charge that was largely related to excess facilities previously identified. The charge includes third quarter cash expenses of $0.5 million for severance and $3.0 million for facilities. Reported third quarter results also included $8.8 million in amortization and impairment of goodwill and other acquisition-related intangibles and $0.2 million amortization of acquired technology in cost of revenues. These charges had no impact on third quarter cash. The company expects that it will incur charges in the fourth quarter related to the October 2001 workforce reduction.

On September 30, 2001, Onyx Software had $17.8 million in cash, cash equivalents and short-term marketable securities. As previously reported, Silicon Valley Bank has renewed a $15 million credit line under more flexible terms.

Business Summary
Onyx added 24 new customers during the third quarter for a total of more than 800 worldwide. International operations contributed 31 percent of total revenue. A diverse group of companies and industry sectors contributed to third quarter revenue, and no customer represented more than 8 percent of the total.

New third quarter customers include Suncorp-Metway Ltd. (ASX: SUN.AX), IMS Health (NYSE: RX), Quadrem, Visual Networks, Inc. (NASDAQ: VNWK), Otter Tail Power (NASDAQ: OTTR) and PACCAR Parts, a division of PACCAR Inc (NasdaqNM: PCAR). Existing customers with add-on business include Dentegra, formerly known as Delta Dental Plans of California and Pennsylvania, and Internet Security Systems (ISS) (NASDAQ: ISSX).

Commenting on the customer wins, Frei said "Speed to benefit, affordable implementation, operating efficiencies, and support for the distributed enterprise are important to many companies today. We see customers selecting the Onyx advanced, web-enabled CRM technology that has been proven in the field over the promises of recent market entrants with early-stage Internet products. This same technology leadership is driving our strengthening partnership relationships with industry leaders, such as Microsoft and IBM," Frei added.

Onyx remains the only CRM vendor to-date certified for Microsoft Windows 2000 Advanced Server and Microsoft Windows 2000 Datacenter Server. Recently Onyx and Avanade jointly announced a partnership to take advantage of Microsoft .NET technology as part of the Microsoft .NET My Services early adopter program. Onyx continues to hold the record for scalability of any CRM application on the Microsoft platform.

During the quarter, Onyx expanded its relationship with IBM to include IBM Global Services CRM Solution Services. IBM and Onyx will initially focus on providing enterprise CRM solutions that deliver rapid ROI to mid-market customers - defined by IBM as companies with annual revenue up to $2 billion. The expanded relationship will leverage IBM's deep industry, analytical and integration expertise to provide CRM solutions based on Onyx's third-generation Internet architecture application suite.

Onyx added a new hosting partnership with The TriZetto Group (Nasdaq: TZIX), a Vertical Service Provider (VSP) that targets the Healthcare vertical, thereby expanding upon Onyx success with VSPs in Financial Services -- such as Metavante, Encompys and Crowe Chizek.

Onyx Software was listed as a leader in Gartner Inc.'s 2H01 Mid-Market CRM Magic Quadrant. Citing Onyx's vision and ability to execute, Gartner announced its latest findings at its Fall 2001 CRM Summit in Orlando, Florida.

Earnings Conference Call
The Onyx Software earnings conference call is scheduled to start promptly at 4:30 pm Eastern (1:30 pm Pacific.) We suggest that you access the call 10-15 minutes prior to the start time by signing on at http://investor.onyx.com. The call will be archived and available for replay at this same URL. Alternatively, you can participate by phone.

When: Thursday, November 1, 2001
Time: 4:30 pm (Eastern) / 1:30 pm (Pacific)
Dial-In: 1-888-515-2781
International Dial-In: 1-719-457-2605
Replay: 1-719-457-0820 (available through midnight, November 6, 2001)
Passcode: 535718

About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and The Regence Group. Get more information at 888-ASK-ONYX, info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending June 30, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

###

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

                       Onyx Software Corporation
            Condensed Consolidated Statements of Operations
                 (In Thousands, Except Per Share Data)

                         Three Months Ended       Nine Months Ended
                           September 30,          September 30,
                          2001      2000         2001         2000
                          ----      ----         ----         ----
                      (Unaudited)(Unaudited) (Unaudited)  (Unaudited)
Revenues
    License               $ 6,263   $20,403     $31,030      $51,359
    Service                14,455    12,367      46,900       32,230
                        ---------    ------      ------       ------
Total revenues             20,718    32,770      77,930       83,589

Costs of revenues
    Cost of license           169       877       1,657        2,368
    Cost of service         7,819     6,377      27,197       16,525

    Amortization of
      acquired
      technology              205       205         613          615
                        ---------    ------      ------       ------
Total cost of
 revenues                   8,193     7,459      29,467       19,508
                        ---------    ------      ------       ------

Gross margin               12,525    25,311      48,463       64,081
Operating Expenses
    Sales and
      marketing            11,224    15,446      46,608       40,247
    Research and
      development           4,902     6,136      17,975       14,678
    General and
      administrative        3,505     2,979      12,255        7,556

    Restructuring
      and other-related
      charges              40,075         -      43,664            -
    Amortization and
      impairment of
      goodwill and
      other acquisition
      -related
      intangibles           8,830     1,346      12,076        2,903
    Amortization of
      stock-based
      Compensation            164       105         700          457
                        ---------    ------      ------       ------
Total operating expenses   68,700    26,012     133,278       65,841
Operating loss
  including
  amortization,
  impairments and
  restructuring charges   (56,175)     (701)    (84,815)      (1,760)
Interest income, net           98       181         540          664
Equity investment
  losses and impairment      (500)      (63)     (2,500)        (500)
                        ---------    ------      ------       ------
Loss before income
 taxes                   (56,577)     (583)    (86,775)      (1,596)
Income tax provision
 (benefit)                  (279)       108       (381)          320
Minority interest in
 loss of consolidated
   Subsidiary               (349)         -     (1,017)            -
                        ---------    ------      ------       ------
Net loss                $(55,949)   $ (691)   $(85,377)    $ (1,916)
                        =========   =======   =========    =========


Basic and diluted net
 loss per share          $ (1.37)   $(0.02)    $ (2.17)     $ (0.06)
                         ========   =======    ========     ========

Shares used in
  computation of basic
  and diluted net loss
  per share               40,987    35,084      39,351       34,670
                         ========   =======    ========     ========


                       Onyx Software Corporation
                 (In Thousands, Except Per Share Data)

Supplemental Pro-Forma Information:

                     Three Months Ended      Nine Months Ended
                       September 30,          September 30,
                     2001       2000         2001       2000
                     ----       ----         ----       ----
                  (Unaudited)(Unaudited) (Unaudited)  (Unaudited)

Net loss            $(55,949)  $ (691)    $(85,377)   $ (1,916)

Adjustments to
 reconcile net loss
 in the financial
 statements to
 pro-forma net loss:
    Restructuring
     charges
       Excess
       facilities
       and impaired
       assets         39,028                40,215
         Severance       479                 1,812
         Other           568                 1,637
                      ------                ------
    Total
     restructuring
     charges          40,075       --       43,664          --

    Amortization of
     acquired
     technology          205      205          613         615
    Amortization
     and impairment
     of acquisition
     -related
     intangibles       8,830    1,346       12,076       2,903
    Amortization of
       stock-based
       compensation      164      105          700         457
    Equity
     investment
     losses and
     impairment         500       63        2,500         500
    Deferred income
     tax associated
     with
     acquisitions      (551)    (134)        (844)       (402)
                      ------   -------      ------    ---------
Pro-forma net
 income (loss)      $(6,726)   $  894    $(26,668)     $ 2,157
                      ------   -------      ------    ---------
Pro-forma net
 income (loss) per
 share:
    Basic            $(0.16)   $ 0.03     $ (0.68)      $ 0.06
                     =======   ======     ========      ======
    Diluted          $(0.16)   $ 0.02     $ (0.68)      $ 0.05
                     =======   ======     ========      ======

Shares used in
 computation of
 pro-forma net
 income (loss) per
 share:
    Basic             40,987   35,084       39,351      34,670
                      ======  =======       ======      ======
    Diluted           40,987   40,912       39,351      41,058
                      ======  =======       ======      ======



Shares outstanding
 if profitable        43,005                43,081
                      ======                ======


                       Onyx Software Corporation
                 Condensed Consolidated Balance Sheets
                            (In Thousands)

                                         September 30,   December 31,
                                              2001           2000
                                          (Unaudited)
Assets
Current Assets:
  Cash and cash equivalents                  $15,380      $ 11,492
  Short-term marketable securities             2,400         5,522
                                               -----         -----
     Cash, equivalents and short-term
      marketable securities                   17,780        17,014
  Accounts receivable, net                    23,287        41,135
  Prepaid expenses and other
    current assets                             4,904         4,533
                                               -----         -----
     Total current assets                     45,971        62,682

  Property and equipment, net                 14,625        20,848

  Purchased technology, net                      889         1,958
  Other intangibles, net                      12,513        19,674
  Other assets                                 1,433         3,878
                                               -----         -----
Total Assets                                $ 75,431      $109,040
                                            ========      ========

Liabilities and Shareholders' Equity
Current Liabilities:
  Accounts payable                           $ 3,634        $6,792
  Salary and benefits payable                  2,722         5,778
  Accrued liabilities                          5,389         4,691
  Income taxes payable                           492           808
  Deferred revenues                           18,387        19,119
  Current portion of capital
    lease obligations                            170           242

  Current portion of
    restructuring-related
    liabilities                               13,417            --
                                              ------        ------
    Total current liabilities                 44,211        37,430

Capital lease obligations                        293           428
Deferred tax liability                         1,357         2,201
Minority Interest in joint venture             1,879         2,895

Long-term restructuring-related
 liabilities                                   9,543            --

Shareholders' Equity
  Common stock                               113,824        75,416
  Notes payable to shareholders in
    the form of equity                         4,320         4,320
  Notes receivable from officers                  --         (157)
  Deferred stock-based compensation          (1,013)         (413)
  Accumulated deficit                       (98,153)      (12,776)
  Accumulated other comprehensive loss         (830)         (304)
                                               -----         -----
      Total shareholders' equity              18,148        66,086
                                              ------        ------
  Total Liabilities and
     Shareholders' Equity                    $75,431      $109,040
                                             =======      ========

Contact: Rosemary Moothart
Investor Relations Director
Onyx Software
(425) 519-4068

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
Mobile: 317.829.4210

Europe, Middle East, Africa
Richard Furby
Managing Director, Onyx UK
Telephone: +44 (0) 1344 322 199
Fax: +44 (0) 1344 489 035

Japan
Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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