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PRESS RELEASES

Nov 15, 99

Onyx Software Joins Cisco Resource Network

Brings Leading Customer Relationship Management Solutions to Cisco Resource Network

COMDEX LAS VEGAS - November 15, 1999 - Onyx Software Corporation (NASDAQ: ONXS) today announced that it has joined the Cisco Resource Network. Cisco is bringing Independent Software and Hardware Vendors (ISVs/IHVs), service providers, Value Added Resellers (VARs) and systems integrators together through the Cisco Resource Network, to provide information, tools and resources to help small and medium sized businesses fully participate in the Internet economy. Onyx Software offers leading Web-based Customer Relationship Management (CRM) solutions that help companies rapidly achieve their e-business goals.

"We are excited to be joining the Cisco Resource Network," said Onyx Software President & CEO Brent Frei. "Cisco is clearly a visionary when it comes to Internet technologies and we're pleased to be collaborating to provide front office Internet technologies for the Cisco Resource Network. As companies move their businesses out to the Internet, they can have confidence that companies like Cisco and Onyx will be there to support them with programs like this."

Companies looking for Web-based front office systems will benefit through this relationship by having access to end-to-end software and networking solutions. Selecting the right Web-based front office technology and the right networking technology have historically been two separate decisions. Now through the Cisco Resource Network, companies can find both technologies in the same place, reducing their risk and reaching a better decision more quickly.

"We are pleased that Onyx Software has joined the Cisco Resource Network. Onyx has a strong track record of helping its customers achieve their e-business objectives through leading Internet front office technology such as Onyx Enterprise Portal," said Joe Diodati, director of Medium Markets, Cisco's Small/Medium line of business. "By participating in the Cisco Resource Network Onyx is ensuring that its customers are able to easily and quickly implement a complete solution designed to fit their specific needs."

The Cisco Resource Network

Through the Cisco Resource Network, Cisco is bringing Independent Software and Hardware Vendors (ISVs/IHVs), service providers, Value Added Resellers (VARs) and systems integrators together to provide information, tools and resources to help small and medium sized businesses fully participate in the Internet economy. Cisco and members of the Cisco Resource Network are taking the lead in helping small and medium sized companies effectively plan and deploy Internet business solutions that support today's business objectives and seamlessly grow to cost-effectively handle tomorrow's expanding business requirements. For more information visit www.cisco.com/go/resource

About Onyx Software

Onyx Software Corporation (NASDAQ: ONXS) is a leading provider of customer premise and hosted Web-based Customer Relationship Management (CRM) systems. The company's innovative e-Business software combines comprehensive CRM functionality, third party applications and Internet content into personalized digital workplaces for marketing, sales and service employees, business partners and customers. The company's systems are scalable, flexible, reliable and deploy quickly resulting in a rapid return on investment and industry leading customer satisfaction. Onyx Software operates worldwide, supporting large, medium and small companies such as American Express, Cognos, Credit Suisse, FirstWorld Communications, Giga Information Group, Hummingbird Communications, Interactive Intelligence, NTL Internet, Plumtree, Portland Trailblazers, Prudential, Sharp Electronics, Sierra Health Services, Singapore Cable Vision and US Bancorp Piper Jaffray. For more information call 1-888-275-6699 email info@onyx.com.

Contact: Heather Knox Dawn Slusher
Onyx Software Cisco Systems, Inc.
(425) 519-9225 (408) 527-1238
hknox@onyx.com dslusher@cisco.com

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
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Richard Furby
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Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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