Onyx Software Ships Third Generation of Award-Winning, Thin-Client CRM Portal
Onyx Employee Portal 3.0 leverages new open, Internet-native architecture to provide rich CRM functionality, seamless integration and deep customization capabilities

BELLEVUE, Wash. - Onyx Software Corporation (NASDAQ: ONXS) today announced the latest release of Onyx Employee Portal (OEP). One of three audience-specific, Web-based, thin-client portals in the Onyx Enterprise 2001 Suite of customer relationship management (CRM) solutions, it maximizes the effectiveness of front office employees by combining robust CRM functionality with complementary third-party applications and relevant Internet content in a single, customizable interface.

Onyx released the first version of OEP nearly two years ago and has received several industry awards for the thin-client solution including the Microsoft Industry Solution Award for "Best CRM Portal Solution." To date, more than 300 customers worldwide have purchased OEP including Airborne Express, ASB Bank, CommerceOne, Metavante and The Regence Group.

OEP 3.0 leverages Onyx Enterprise Application Server (OEAS), the company's new XML-based integration and customization platform, to deliver industry-leading scalability and extensibility. Built entirely on standard Internet technologies, OEAS enables large enterprises to deploy and maintain high-performance, fully-customized Internet-based CRM systems in less time and at a much lower cost than required with traditional client-server solutions.

"There's no doubt that Web-based CRM solutions will supplant client-server solutions over the next several years," said Sam Clark, Program Director, META Group. "Onyx's use of XML as a foundation technology is key to delivering a platform that enables even the largest companies to quickly customize and scale CRM in support of strategic objectives and emerging business opportunities."

"This third release extends Onyx's lead in bringing to market Web-based CRM products ," said Bill Bunker, vice president of product marketing, Onyx Software. "While most of our competitors are busy trying to get their initial Web-based employee portal to market, Onyx is delivering its third. The benefits of this leadership position for our customers are reflected in both the depth of our Web offering and the robustness of the Internet-native platform that resides at the heart of our solution. This will continue to be a key differentiator as the entire CRM market abandons client-server solutions for Web-based alternatives."

Onyx Employee Portal

Onyx Employee Portal is the most widely deployed thin-client CRM portal for marketing, sales, and service professionals. Built entirely with XML and other Internet-standard technologies, Onyx Employee Portal combines robust CRM functionality with complementary third-party applications and relevant Internet content in a single, personalized interface. Designed in concert with Onyx's web-based portals for customers and partners, Onyx Employee Portal is the flagship product of the Onyx Enterprise 2001 suite of thin-client CRM portals.

OEP provides one-click access to contextual Internet content for marketing, sales, service and support users through a single, convenient interface. With seamless integration to leading third-party applications, front-office workers no longer have to toggle between multiple applications. Without leaving the portal interface, users have instant access to productivity tools, Web collaboration, complex product configuration, knowledge bases, expense reporting and more. OEP can be personalized for departmental and individual needs, enabling employees across the enterprise to gather and share critical customer information, conduct one-to-one marketing campaigns, effectively manage existing accounts and new sales opportunities and provide superior customer service and support.

About Onyx Software
Onyx Software Corp. (NASDAQ: ONXS) is a global supplier of customer relationship management (CRM) enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers, prospects and partners. Through an innovative mix of Internet technology, strategic services and customer commitment, Onyx helps companies create the seamless, branded customer experiences they need to forge competitive advantage and build real business value. Its reliable, scalable, flexible, holistic solutions enable companies to attract, acquire and retain customers and partners across all channels and touch points. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and Sierra Health Services. Get more information at 888-ASK-ONYX, or email info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending March 31, 2001. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

Contact:

Joan Speich Waggener Edstrom Telephone: 503.443.7265 Fax: 503.443.7001

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MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311