Onyx Software Congratulates Gartner CRM Excellence Award Finalist UPMC Health Plan
Premier Healthcare Organization's Onyx Implementation Drives Competitive Advantage While Delivering Outstanding Customer Service

BELLEVUE, Wash. - Onyx® Software Corp. (Nasdaq: ONXS) today congratulated UPMC Health Plan for being selected as a finalist in the upcoming Gartner CRM Excellence Awards. UPMC was selected as a finalist based on how well its CRM implementation met stringent criteria determined by the Gartner CRM analyst community.

"We're thrilled that UPMC is being recognized as an example of CRM success," said Ben Kiker, senior vice president and chief marketing officer of Onyx Software. "Contrary to much-publicized CRM failures, companies can succeed with CRM and realize measurable business value from their implementations. UPMC has experienced CRM success with Onyx, and we congratulate them on this achievement."

Onyx counts more than two dozen major healthcare payer organizations as customers and has key partnerships with IBM Corp. and Deloitte & Touche LLP focused on the healthcare market. UPMC's successful implementation of Onyx Enterprise CRM mirrors the experience of other Onyx customers:

• Approximately 80 percent of Onyx customers complete their implementation on time and on budget or within 15 percent of original estimates.
• Onyx takes less time to implement - less than half the time of the industry average.
• Onyx costs less to implement and maintain - total cost of ownership is less than half that of leading competitors.
• Nearly 90 percent of Onyx customers use Onyx across three or more departments for a true enterprisewide view of their customers.

UPMC is one of three finalists in the small to midsize enterprise category of the CRM Excellence Awards. Along with the other finalists, UPMC will present its story at the Gartner CRM Summit in Chicago Sept. 20. Selection of the winners will be based in part on input from the conference audience. In addition to UPMC, other Onyx customers in financial services, entertainment and technology will be featured at the summit.

About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS), worldwide leader in delivering successful CRM, offers a fast, cost-effective, usable solution that shares critical information among employees, customers and partners through three role-specific, Web services-based portals. The Onyx approach delivers real-world success by aligning CRM technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to create a superior customer experience and a profitable bottom line. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Agile Software Corp., Credit Suisse, Delta Dental Plans of California and Pennsylvania, Dreyfus Corp., Fluke Networks Inc., Ingenix Health Intelligence, The Regence Group, The Seattle Mariners and Suncorp. More information can be found at (888) ASK-ONYX, or email info@onyx.com.

Forward-Looking Statement
This press release contains forward-looking statements, including statements about the benefits that can be achieved though the implementation and use of Onyx products. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the successful deployment and use of Onyx products and the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our annual report on form 10-Q for the period ended June 30, 2002. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corp. in the United States and other countries. Other product or service names mentioned herein are the trademarks of their respective owners.

Contact:

Bob Craig Onyx Software 617-314-6846

Amy Fuller Waggener Edstrom Telephone: 425.638.7000

2006 Press Archive

2005 Press Archive

2004 Press Archive

2003 Press Archive

2002 Press Archive

2001 Press Archive

2000 Press Archive

1999 Press Archive

MEDIA CONTACTS

Americas / Corporate Headquarters Mitch Briggs Public Relations Coordinator Consona Corporation Telephone: 317.249.1620 Mobile: 317.829.4210 Europe, Middle East, Africa Richard Furby Managing Director, Onyx UK Telephone: +44 (0) 1344 322 199 Fax: +44 (0) 1344 489 035 Japan Daisuke Sawamura Director, Professional Services Telephone: +81 03 5215 7311