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PRESS RELEASES

May 16, 01

Industry-Leading Vendors Choose Onyx's Next-Generation Internet Technology

Partners Embrace Onyx's XML-Based Platform to Augment Existing Solutions

BELLEVUE, Wash. - Onyx Software Corporation (NASDAQ: ONXS) has announced key partnerships with several industry leaders to offer additional best-of-breed capabilities enabling customers to maintain a competitive edge in today's dynamic economy. Onyx Software has established software alliances with Answerspace Inc., Brainshark Inc., FileNET® Corporation (NASDAQ: FILE) and MarketFirst Software Inc. As new members of the Onyx Partner Network, these companies intend to deliver capabilities that extend and enhance Onyx Enterprise 2001, Onyx's CRM portal suite for employees, customer and partners. The partner offering will provide Onyx customers cutting-edge functionality in key areas such as financial planning and reporting, on-demand presentation services, document and process management, and interactive marketing automation.

"From both a technology platform and business point of view, Onyx provides the kind of technological vision and direction we're looking for in a partner," said Alan Blume, vice president North American Sales, MarketFirst. "With the rich CRM functionality of the Onyx portal suite we can now give our joint customers a fully-integrated solution that meets their business needs and promises to yield a high return on investment across the spectrum of CRM activities."

"Our new Internet-Native architecture coupled with our partner alliances promise to deliver customers a broader spectrum than ever before of best-of-breed customer-centric applications and services," said Bill Bunker, vice president of product management. "Today we lead the way in scalability and reliability with our innovative XML-based architecture giving our partners a solid Internet platform that provides seamless integration, enables rich customization and creates a higher level of vertical extensibility for robust end-to-end CRM-plus solutions."

About Answerspace
Answerspace provides global, enterprise-scale Wealth Management solutions to the financial services industry. The Answerspace Wealth Management Platform delivers uniform financial advice across multiple distribution channels and customer wealth segments based on a centralized, expert system driven advice engine. Tracking human and digital customer interaction, the Answerspace Analytic Platform provides in-depth financial management and sophisticated client analysis capabilities using integrated relationship and financial data. Answerspace has a unique insight into financial services industry trends gained from serving a client base comprised of leading global financial service providers. Our clients are able to Monetize Financial Advice TM by better communicating with and selling to their customers and better reporting, analyzing, monitoring, and planning for their business. To learn more, please visit us on the web at www.answerspace.com or call 1.866.340.7422.

About Brainshark Inc.
Brainshark Inc., is the leading provider of self-service rich-media communication solutions that add the power of the spoken word to web-based business communications. Thousands of business professionals use Brainshark's platform and integrated self-service solutions to quickly author and instantly deliver compelling, rich-media content over the Internet, while building a secure on-line database of editable, reusable and sharable corporate knowledge assets. Brainshark's innovative technology and comprehensive solutions are empowering enterprises, including I-Logix Inc., Imperial Bank, Progress Software Corporation, SilverStream Software and Sonus Networks to address the overwhelming demand for effective and immediate communications. Visit www.brainshark.com

About FileNET Corporation
FileNET Corporation (Nasdaq: FILE) provides The Substance Behind eBusinessTM by delivering eProcess management software solutions. FileNET enables organizations around the globe to increase productivity, customer satisfaction, and revenue, by linking customers, business partners, suppliers, and employees through efficient and flexible eBusiness processes. Headquartered in Costa Mesa, Calif., the company markets its innovative solutions in more than 90 countries through its own global sales, professional services, and support organizations, as well as via its ValueNET® Partner network of resellers, system integrators, and application developers. Founded in 1982, the company reported record revenues of $398.6 million for the year ended December 31, 2000 and revenues of $84.0 million for the first quarter ended March 31, 2001. To put more substance into your eBusiness, visit FileNET's Web site at www.filenet.com or call 1-800-FileNET.

About MarketFirst Software Inc.
MarketFirst provides multi-channel interactive marketing automation solutions, which enable marketing professionals to design, create, test, execute, automate, measure and analyze their marketing programs and processes. MarketFirst is delivered as an enterprise software license or a complete Web-hosted service and can be fully integrated into the corporate information infrastructure. MarketFirst campaigns are also available via myMarketFirst.com, the industry's first eMarketing destination site. Companies such as ARTISTDirect, Documentum, GE Plastics, Inktomi, Lucent, Micron, Pharmacia Upjohn, SAP AG, Verizon and Virgin are achieving marketing velocity and increasing their marketing ROI by using MarketFirst to extend rapidly into new markets, to shorten product sales cycles, and to drive customer loyalty and retention. MarketFirst is a privately held company with headquarters in Mountain View, California. More information is available at 1-888-658-3477 or www.marketfirst.com.

About Onyx Software
Onyx Software Corp. (NASDAQ: ONXS) is a global supplier of customer-centric e-business enterprise applications that power a company's entire business world, connecting sales, marketing and service organizations with customers and partners. Onyx products deliver the critical functionality needed to attract, acquire and retain partners and customers across all channels and touch points providing the flexibility, reliability and scalability needed to realize a high return on investment and forge a competitive advantage in today's marketplace. Onyx offers the comprehensive mix of technology, strategic services and implementation support to deliver enterprise business value through a branded, seamless customer experience. Onyx customers include American Express, Broadwing, Commerce One, Credit Suisse, Dreyfus, FirstWorld Communications, Portland Trail Blazers, Prudential Investments and Sierra Health Services. Get more information at 888-275-6699, info@onyx.com.

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time of the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our annual report on form 10-K for the year ending December 31, 2000. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Contacts: Shawn Yujuico
VisiTech Public Relations
Telephone: 817.267.9686
Fax: 810.885.5291
   
 

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MEDIA CONTACTS
Americas / Corporate Headquarters
Mitch Briggs Public Relations Coordinator
Consona Corporation
Telephone: 317.249.1620
Mobile: 317.829.4210

Europe, Middle East, Africa
Richard Furby
Managing Director, Onyx UK
Telephone: +44 (0) 1344 322 199
Fax: +44 (0) 1344 489 035

Japan
Daisuke Sawamura
Director, Professional Services
Telephone: +81 03 5215 7311



Contact: 1.888.ASK.ONYX (1.888.275.6699) or info@onyx.com

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