Onyx CRM is a leading customer management solution in the financial services market with a strong presence in banking, insurance, specialty finance and asset management. Financial services organizations large and small have selected Onyx CRM including industry leaders such as AIG, ASB Bank, Dreyfus, Glenmede Trust Company, Mellon Financial, Rainier Investments, South Carolina Federal Credit Union, and State Street Corporation.

The increasingly competitive financial services environment means that working with customers is no longer simple or straight forward. Financial companies are selling more complex products to more complex organizations and households through more complex channels. To succeed, you must hone your cross selling activities and your ability to understand and respond to your customers' needs.

Five critical differentiators which make Onyx a leader in successful CRM:

• Leadership in integrated customer management
• Easy integration of legacy/3rd party systems
• Strong management of complex relationships
• Low total cost of ownership
• Large, successful customer base in Financial Services

• News: One of Largest U.S. Credit Unions Selects Onyx CRM To Manage Member Relationships Across 23 Branches
• News: AIG Edison Life Replaces Siebel With Onyx.
• Case Study: ASB Bank
• Case Study: BankDirect
• Case Study: Institute of Chartered Accountants
• Case Study: Glenmede

Investment Management

Banking

Insurance

Account Origination Manager

Credit Unions

SEE ALSO

Financial Services Customer Snapshot: Glenmede Trust Health Care Customer Snapshot: International SOS Government Customer Snapshot: Medway Council