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Controlled Release Reaffirms Company's Commitment to Continued Growth and Success SEATTLE and INDIANAPOLIS, WA - September 29, 2006 - Following its acquisition by M2M Holdings Inc. less than two months ago, Onyx Software, a worldwide leader in customer relationship management (CRM) solutions for the enterprise, today announced the controlled release of Onyx Version 6.0 (v6.0).
"We communicated to our customers that we would issue v6.0 by the end of the third quarter, and we were pleased to be able to begin the process of integrating Onyx into M2M Holdings while also honoring our commitment to customers," said Tom Millay, general manager of Onyx Software.
Jeff Tognoni, CEO of M2M Holdings, said that the successful release of v6.0 is a testament to the fact that Onyx continues to move forward as a separate business unit of M2M Holdings. Onyx continues to be served by dedicated sales, marketing, product management, development, customer support, and professional services teams. "These teams will continue to market, sell, enhance and support the Onyx solution as we focus on achieving sustainable and profitable growth," said Tognoni.
Onyx v6.0 contains a variety of enhancements to core Onyx products, including Onyx Employee Portal (OEP), Onyx Process Manager, and Onyx Business Intelligence. In addition to underlying architectural enhancements, v6.0 offers new tools that will help users realize greater system flexibility, increased collaboration across the organization, and simpler system upgrades. Onyx v6.0 also contains personalization features that will help users easily adapt the product to meet unique user, departmental, environmental and market needs.
Over the coming months Onyx will continue to provide version 6.0 companion product releases. "Those product releases will enhance the functionality of v6.0, solidifying Onyx as the most flexible and well-architected enterprise CRM solution in the market," said Tim Hines, vice president of product management for Onyx.
According to Hines, as the Onyx research and development team finalizes the completion of companion products to the v6.0 platform, the Onyx product management team will launch a refined product management process that seeks to gather and leverage increased customer input.
"With the M2M Holdings acquisition behind us and an aggressive CRM acquisition program of our own ahead, we will implement product management processes that will keep us connected with customer needs," said Hines. "We want our customers to be more involved in the product and service decisions we're making in order to further increase the high level of value they receive from our solutions. Their input is absolutely vital in deciding what to build and how to build it."
About Onyx Software
A business unit of M2M Holdings Inc., Onyx Software is a worldwide leader in customer management and process software for mid- and large-size enterprises. Onyx provides flexible solutions that enable organizations to automate, manage and evolve their customer processes quickly and cost effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity, and grow revenue. Major companies are aligning their customer-facing departments and managing their customer processes with Onyx software-including Amway Corporation, Mellon Financial Corporation, The Regence Group, and State Street Corporation. More information can be found at (888) ASK-ONYX, info@onyx.com or info@onyx.com or http://www.onyx.com.
About M2M Holdings Inc.
Battery Ventures VI L.P. and Thoma Cressey Equity Partners jointly own M2M Holdings Inc., whose primary assets are Onyx Software, a worldwide leader in customer relationship management (CRM) solutions for the enterprise, and Made2Manage Systems Inc., an enterprise software and services company. M2M Holdings is dedicated to becoming a valued business partner by helping each and every customer continuously improve their business processes over time. Toward this mission, M2M Holdings invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. M2M Holdings serves more than 4,300 customers worldwide and across a variety of industries, including manufacturing, distribution, financial services, health care, contact center, high tech, and local government. For further information, visit www.made2manage.com, e-mail at info@made2manage.com, or call (800) 626-0220.
Contact:
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Melissa Stahley M2M Holdings, Inc. Office: (317) 249-1270 Mobile: (317) 626-1840 mstahley@made2manage.com http://www.onyx.com |
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