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January 27, 2005
Onyx Software Customer Symetra Financial to Showcase Onyx CRM for BlackBerry in Major Webcast
Symetra Financial to discuss how Onyx CRM for BlackBerry delivers sales productivity
As the featured guest speaker, Symetra Financial (formerly Safeco Life & Investments), an insurance and financial services company with over $21 billion in GAAP assets that provides services to approximately 2 million customers, will share how their sales team uses the optimized Onyx offering, Onyx CRM for BlackBerry, to complete time intensive processes, remain in synch with other "on-the-go" sales team members and access key Onyx productivity features.
Onyx CRM technology via BlackBerry gives mobile professionals fast access to corporate and customer data and makes them available for immediate contact with the office and customers. Updates between field personnel and headquarters keep organizational processes moving and trigger support activities. A broad range of Onyx CRM capabilities are accessible through BlackBerry, including contact management, pipeline management, opportunity management, task management, quick search features, and email integration with the Onyx incidents feature.
"Our field staff's productivity has been impacted in a very real way with this solution, and user adoption is high," said Pat McCormick, Senior Vice President of Sales & Distribution, Symetra Financial. "We are enthusiastic about the Onyx CRM for Blackberry solution, and we look forward to sharing our experiences on the webcast."
Onyx CRM for BlackBerry is part of a larger Onyx Portable CRM product family, which includes products for offline laptop access with data synchronization and wireless access for mobile devices like BlackBerry handhelds and other leading handheld devices.
About Symetra FinancialSymetra Financial (www.symetra.com), formerly Safeco Life & Investments, is a group of affiliated insurance and financial services companies, including Symetra Life Insurance Co. (Redmond, Wash.). Symetra Life Insurance Co. (est. 1957), formerly Safeco Life Insurance Co., has grown to a company with approximately 2 million customers, over 1,200 employees, and more than $21 billion in GAAP assets as of Sept. 30, 2004. The company works in partnership with more than 20,000 agents and advisors, providing annuities, life insurance, group employee benefits and retirement plans to customers throughout the United States. About Onyx Software
Onyx Software Corporation (Nasdaq: ONXS), a worldwide leader in delivering successful CRM, offers a fast, cost-effective, easy to use solution that shares critical information among employees, customers and partners. The Onyx approach delivers real-world success by aligning technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to streamline customer-facing processes and drive a superior customer experience. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Amway, Delta Dental, HealthNow, Hong Kong Jockey Club, Knowsley Metropolitan Borough, U.K., Mellon Financial Corporation, NTT Communications, and State Street Corporation. More information can be found at (888) ASK-ONYX, info@onyx.com. Forward-Looking Statement
| Contact: | Bob Craig Onyx Software 617-314-6846 |
Kristina Kolerich Media Relations Director Symetra Financial Telephone: 425.376.5049 |
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