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PRESS RELEASES | ![]() |
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July 5, 2005
ABeam Selects Onyx as a Preferred CRM Solution Prior to the agreement, Onyx and ABeam had teamed together on three significant customer implementations in Japan, including a successful call center implementation at a leading insurance company. "Our clients have increasingly asked for comprehensive customer and process management solutions that will help them design, execute, and manage their customer related processes more effectively." said Gregory Ascolese, Principal of CRM Group, ABeam Consulting. "The Onyx solutions give us the ability to deliver those capabilities, and do so on a platform that is both scalable and flexible. That flexibility gives us the opportunity to blend the application with our best practices knowledge and create a solution that fits the unique business needs of our clients." With this alliance, Onyx and ABeam will partner to provide an integrated offering of services and software - everything from strategic review and business process re-engineering, to project scoping and the implementation of Onyx' customer process software. Onyx' strengths in automating, managing, and evolving customer processes are already being used with Abeam's Customer Management Value Framework, which charts out the value of an enterprise's customer-related processes. ABeam will work with Onyx to train its consultants on the Onyx portfolio of products to enhance ABeam's total solution implementation skills. To accelerate sales efforts, ABeam has created an "Onyx Center of Excellence" at its main office in Tokyo that includes multiple live use case scenario prototypes and a customer training facility. "We are very pleased to work with ABeam, a company that is well-known for having deep experience in IT projects and providing high-caliber consulting services," said Andie Rees, Senior Vice President, International. "The enterprise software knowledge and experience that ABeam brings, combined with their management consulting skills, allows them to provide customers with a comprehensive suite of services. We believe that this partnership will allow us to serve a broader segment of the Japan market and allow both companies to better meet customers' needs." About Onyx SoftwareOnyx Software Corporation (Nasdaq: ONXS) is a worldwide leader in customer process software and solutions for the enterprise. Onyx provides flexible solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue. Major companies are aligning their customer-facing departments and managing their customer processes with Onyx software - companies such as Amway Corporation, Delta Dental, Mellon Financial Corporation, The Regence Group and State Street Corporation. More information can be found at (888) ASK-ONYX or info@onyx.com About Abeam Consulting Corporation ABeam Consulting is one of the leading business consulting firms, providing professional services in the areas of strategy, BRP, information technology, and outsourcing through its global network centering on Asia and North America. About 2,000 consultants serve companies in a wide range of industries, such as manufacturing, financial services, consumer business, energy, telecommunications and the media, as well as the public sector. Its consolidated revenue for the financial year ended in May 2004 was JPY 33.2 billion (USGAAP).
Forward-Looking Statement
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info@onyx.com Copyright © 2008 Onyx Software, a Consona CRM solution. |
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