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July 6, 2004
Onyx and Fujitsu Sign Reseller Agreement
BELLEVUE, Wash. - Onyx® Software Corporation (Nasdaq: ONXS), a worldwide leader in successful Customer Relationship Management (CRM), announced that it has signed a Reseller Agreement with Fujitsu Limited. Under the terms of the agreement, Fujitsu will resell Onyx Enterprise CRM in Japan and will provide consulting and implementation services. Fujitsu and Onyx are also evaluating joint application service provider (ASP) based business opportunities in Japan."We looked at a variety of CRM solutions in the market and felt that Onyx had the best mix of technology, products, successful implementations and organizational commitment," said Takashi Shimada, Director of Glovia Business Group at Fujitsu. "Additionally, we already had several successful joint customers, which helped validate our belief that Onyx is the right partner for us. We look forward to leveraging our partnership with Onyx and garnering more joint wins."
This partnership comes on the heels of the successful joint implementation at Kyorin Pharmaceuticals in Japan. Using Onyx, Kyorin created a personalized and comprehensive portal for their 700 Medical Representatives (MR). The system also serves as a central information portal where marketing and management staff get up-to-the-minute information on the performance of key parts of their business. Since implementing Onyx at Kyorin, Fujitsu and Onyx have acquired two additional pharmaceutical customers in Japan including Nichiiko Pharmaceuticals.
In addition to the recent wins in Japan, Fujitsu and Onyx have also made strong progress on partnerships in other parts of the world. Last year, Fujitsu Services led the implementation of Onyx at Highland Council, local government organization serving the most northerly area of Mainland Scotland. In Australia, Onyx and Fujitsu Consulting were recently selected by the Australian Central Credit Union (ACCU) where Fujitsu Consulting is currently leading the implementation.
"Fujitsu brings extensive experience implementing enterprise software solutions and a strong global reach," said Patrick Angelel, Vice President of Marketing and Alliances, Onyx Software. "The Reseller Agreement in Japan and our joint customer wins throughout the world illustrate the growing collaboration between Onyx and Fujitsu. We are delighted with the progress we've made in this partnership, and we look forward to expanding our relationship with Fujitsu to include other regions around the globe."
About Onyx Software
Onyx Software Corp. (Nasdaq: ONXS), a worldwide leader in successful CRM, offers a fast, cost-effective, usable solution that shares critical information among employees, customers and partners through three role-specific, Web services-based portals. The Onyx approach delivers real-world success by aligning CRM technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to create a superior customer experience and a profitable bottom line. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Amway, United Kingdom lottery operator Camelot, Delta Dental, Microsoft Corporation, Mellon Financial Corporation, The Regence Group, State Street Corporation and Suncorp. More information can be found at (888) ASK-ONYX or info@onyx.com. Forward-Looking Statement
| Contact: | Bob Craig Onyx Software 617-314-6846 |
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