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March 22, 2005
Onyx Software Named to ISM's 2005 List of Top 15 CRM Suite Vendors
Award Marks 9th Consecutive Year Onyx has Ranked among ISM's Top CRM Vendors
Onyx Enterprise CRM was chosen from dozens of CRM software packages after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 211 selection criteria, including 109 business functions, 49 technical features, 33 implementation capabilities and 17 user-support features.
"Onyx Software is to be praised for obtaining the Top 15 honor as ISM's software selection process is strenuous and comprehensive," said Barton Goldenberg, president of ISM and co-founder and co-chairman of the DCI CRM Conferences & Exposition. "Now more than ever, companies need to get the most from their relationships with customers and with leading CRM software packages such as Onyx companies have many options for comprehensive CRM solutions."
The Top 15 CRM Software Awards are divided into two categories - Enterprise, and Small & Medium Business (SMB) - to reflect the changes and growth of the CRM marketplace. The Top 15 selections are featured in ISM's 13th edition of The Guide to CRM Automation, in a Top 15 CD available at (www.ismguide.com).
About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management and Real-Time Enterprise initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike and United Way of America and United Way of Toronto; ISM's government clients include the Department of Defense and the US Postal Service.
Onyx Software Corporation (Nasdaq: ONXS), a worldwide leader in delivering successful customer management solutions, offers fast, cost-effective, easy to use products that share critical information among employees, customers and partners. The Onyx approach delivers real-world success by aligning technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to streamline customer-facing processes to drive superior customer experiences. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Alticor, Delta Dental, HealthNow, Hong Kong Jockey Club, Knowsley Metropolitan Borough, U.K., Mellon Financial Corporation, NTT Communications, and State Street Corporation. More information can be found at (888) ASK-ONYX, or info@onyx.com.
| Contact: | Bob Craig Onyx Software 617-314-6846 |
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