Onyx organizes everything - information, processes and interactions - around the customer. Our Enterprise CRM solutions work together to help you operate smoothly and effectively. With Onyx, you can capture and centralize information from your customer interactions, then leverage that information along with data from other systems in a way that helps you execute business processes with speed and consistency. Finally, you can analyze the results of those efforts and adjust course to improve efficiency or capitalize on new opportunities. This comprehensive and integrated solution portfolio helps you drive better customer experiences and achieve higher levels of performance throughout the organization.

Onyx Customer Management Capture and Centralize information from all customer interactions to create a single, comprehensive view of your customer.

Onyx Process Management Design, Automate, and Manage your business processes to optimize performance and increase the agility of your business.

Onyx Performance Management Analyze and Adjust your business processes based on customer data delivered through pre-built data cubes, reports and dashboards.