Onyx offers a broad range of business and technical services to help you define, design and deliver a differentiated customer experience that attracts customers, builds loyalty and drives profitable revenues. When you combine the strength and flexibility of our state of the art architecture with the expertise of our professional services ecosystem, you get a world class solution that will help you drive true competitive advantage.

Onyx offers the following services through both the Onyx Services team and our network of partners.

Strategic Services
We can help you define business objectives, design your go-to-market strategies, and align your organization to increase profitability and deliver greater customer value.

Consulting Services
Onyx consultants and SI partners will ensure that your Onyx system supports your unique business objectives and requirements. We strive to get your system up and running quickly for rapid speed-to-benefit.

Education and Training
Onyx provides a wide variety of value-added education programs to promote high adoption rates and ensure early and ongoing productivity from your Onyx solution.

Customer Services
Our customer services staff ensures your post-implementation success by providing ongoing account management services and 24x7 product technical support. Onyx is dedicated to your immediate and long-term business success. Our teams are experts in business planning, project management and technology, and can address your specific business and technical needs on a global, regional and industry-specific basis.

Learn more by reading about our proprietary Professional Services Implementation Methodology.