Onyx education is committed to helping companies around the world harness the power of the Onyx system. Our trainers are experts on the Onyx application suite - no one knows how to use our products better

Through a combination of presentation, demonstration and hands-on labs, this OneServe course prepares those involved in designing the OneServe system with the skills necessary to use and configure their Onyx OneServe Installation.

We are sorry but at this time this course does not have any scheduled dates. Please contact TrainingInfo@onyx.com to express your interest in attending this course and be added to a wait list.

Topics covered in the course include:

OneServe UI Overview

• Review UI changes

• Letter Paragraph Administration
• Paragraph Administration
• Qualifying Document Administration

• Overview of OneServe Scripting

• Create Incident Fields
• Create Individual Fields
• Link to Service Request Products

• Configure Service Request Products to link to extra data fields and FAQ's

• Set up Reciprocal contact types

Target Audience: Business Analysts and Project team members responsible for the design of an Onyx solution

Prerequisite: Attendance of the Onyx Architecture and Installation class or the EMEAEducation@onyx.com

Course Map

Virtual Classroom

Course Schedule

End User And On Site Training

Onyx University Training Passes

Contact Info & FAQ