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Administering Onyx Customer Portal
This hands-on course will prepare Onyx project team memebers who are responsible for participating in an Onyx Customer Portal installation with the skills required to install, administer and customize the Onyx Customer Portal. Through lecture, demonstration, and labs, students will gain a solid understanding of the Onyx Customer Portal.
| We are sorry but at this time this course does not have any scheduled dates. Please contact TrainingInfo@onyx.com to express your interest in attending this course and be added to a wait list. |
For product demonstrations, the most current version of Onyx Employee Portal is used in Onyx University courses
Objective: Participants will gain hands on experience on how to install, administer and customize Onyx Customer Portal.
Target Audience: Onyx project technical staff responsible for implementing Onyx Customer Portal.
Prerequisites:
- This training has been designed as add-on training to the Administering OEAS - SQL course and prior attendance in the course is recommended.
- Microsoft SQL ServerTM object design and development
- Web development experience in VB Script, JavaScript and HTML is recommended
- Knowledge of sales, support, or service processes is recommended
Course Length: Three days, 9:00am - 5:00pm
Attire: Business casual
Directions: Contact information, hotel suggestions and driving directions are included in
each course confirmation and as well can be located by going to our contact page.
Course Topics
Functional Overview/Product Demo
Customer Portal Installation
Technical Architecture Overview
- Review the Customer Portal Architecture
- Learn ASP, XML, XSL Basics
Personalization and Security Customization
- Set Up Lead Capture Demographics
- Set up a Lead Capture Survey
- Generate Sales Opportunity & Messenger Notification
- Order Literature
- Secure OCP elements
- Use Custom Stored Procedures to create OCP User accounts, and e-mail users.
Configure the Customer Portal
- Configure Order History View
- Configure Product Registration View
Middle Tier Customization
- Use the OTM_Helper classes to change OCP Survey options
- Create a step component to add OCP business logic to the middle tier.
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